How to restrict credit memo of Incomplete return delivery.

[Former Member]

I want to restrict credit memo(in vf01 wrto return delivery).

I have not done pgr.so system should not allow me to create credit memo with refference to return delivery.But currently system is allowing me to create credit memo.How to restrict the same.

[Former Member · Accepted solution]

Hi,

In Copying control put the copying requirement at item category level as 311.

Than system wont allow you to create credit Memo unless PGR is done.

OR

if you want to have Return order relevant credit memo.

Put a billing block in the return delivery document type in VOV8. in billing tab and billing block field.

Also you can maintain that block manually in sales order . so unless you remove the block system wont allow you to create credit memo.

Hope this will resolve our issue.Please post your feedback

REgards,

Krishna O

[Former Member · Accepted solution]

Ya thanx 311 is working.