Additional field in CRM_DNO_MONITOR

[Former Member]

Hi All,

I am working on Solman7.0 EHP and configured incident management for my service desk. Question is I want to add one additional field in Tr.CRM_DNO_MONITOR (eg.Location) let me know if need to use any badi.

Regards

Subbaraju

[khalil_serrhini]

Hi as Jiamin said you can use Badi CRM_DNO_MONITOR (In TR SE19) but if you want to give to final users the right to filtrate result list based on this field you don t have any other choice than adding a field to selection screen of a copy of report crm_dno_service_monitor.

What you can do in CRM_DNO_MONITOR badi is adding columns to displayed ALV (prerequisite is a structure append of structure used for displa : CRMT_DNO_SERVICE_MONITOR) and reorganisation ta results before display (changing columns title...)

Regards

Khalil

[Former Member]

self

[Former Member]

self

[jiamin_pan]

the BAdI definition name is CRM_DNO_MONITOR, can be found in SE18