Category for service desk message to be read only

[Former Member]

Dear Friends,

Do you know how to do the customizing that if the category is initial, this can be maintained, otherwise it will be read only?

Thanks and best regards,

Anders

[khalil_serrhini · Accepted solution]

Hello Anders;

this is quite simple. In order to do this you ll have to implement a Standard Badi CRM_ORDER_FIELDCHECK

Using parameter CRM_ORDER_FIELDCHECK of type CRMT_INPUT_FIELD_NAMES; you ll be able to set value of 'changeable' to 1 for 'fieldname' you want to become read only (category)

This will definitely solve your pb

Regards

Khalil

[Former Member · Accepted solution]

Hi Khalil,

Thanks very much.

This is what I need.

Best regards,

Blake Le