CUP - create request - SAP Community

Hi all,

On submission of a new request on CUP, is it possible to notify the line-manager of the user immediatly?

Regards.

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You can create a workflow, and put the Manager stage as the very first stage of the workflow.

Cheers !!

Zaheer

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We do not require the line-managers approval though. We would just like to line-manager to get a notification e-mail that a request has been created. Any ideas?

i don't have the system with me to verify, but i recall there is a stage called, No stage, check if you can use it to server your purpose of notifying the line manager.

Cheers !!

Zaheer

Within CUP you can have the submission notification copied to the Requestor, user and / or manager.

If you check the "email Reminder" configuration settings under Workflow, you should be able to cc in the manager on any requests.

However, this is a global setting which does not consider any logic on the request types and so it is all or nothing really.

Simon

Hi,

I agree with Simon. The only way to notify manager would be to select manager under request submission. This would send a common email to all the persons selected under request submission.

Regards.

Alpesh

Hi,

How do we change the notification email address in Access Enforcer 5.2

Thank you for the responses. This probably will not work for us but thank you all for the input.

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