on 05-21-2010 9:13 PM
Hi All,
How to unlock a message editor lock?
I am facing issue in unlock the editor...
Thanks
Deno
Deno,
From the Java url go for Admin tab, where you will find Unlock option
Cheers
Agasthuri
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Hi Guys,
Looks like nobody understood my question.
I am in message editor and saved the message after editing. and came out without logoff.
Looks like when I resend, or open the message again, i am getting message locked message and when I try to cancel the message, even then the same message "message editor is locked". Now, that the message is EOIO, I am not able to send another message from the sender system without cancelling this message. thats the issue.
So, I think there is a program to cancel these messages or something. what is the program and how do we give parameters to cancel. And will it cancel if the message is locked. These are the issue and open questions to you all. Please advise
Thanks
Deno
Assuming that you have the necessary roles.
A message can be locked if a user tries to modify the message in Message Editor and does not Log Off properly......in such a case the message may get locked.....in such a case the go to the Central Monitor Server and end the session of that particular user....once done you will be able to acces the message again.
Regards,
Abhishek.
Thanks Abhishek. Thats the answer i was expecting.
Can you guide me the path to go to the central monitor server. I have all the access to go anywhere in PI. If you can give me some doc, I would appreciate..I am learning BASIS work nowadays
And also, can you tell me the program which can be used to change the status of message in RWB from any to any
Thanks
Deno
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