EP7.0 Start Instance failed

[Former Member]

Hi, all experts,

when I start the instance , it is failed , the dev_server0.b00 error as below :

*******

• ERROR => The Java VM terminated with a non-zero exit code.

• Please see SAP Note 940893 , section 'J2EE Engine exit codes'

• for additional information and trouble shooting.

**********************************************************************

how to resolve it ?

Best regards,

thank you !

Michael

[former_member227283 · Accepted solution]

Hi,

Can you paste the the log std_server0.out , just paste the error part.

Thanks

Anil

[Former Member · Accepted solution]

>

> Hi,
> 
> Can you paste the the log std_server0.out , just paste the error part.
> 
> Thanks
> Anil

Hi, Anil,

Thanks for your reply,

The std_server0.out log as below:

(4909) Starting: local jc.sapJ2E_JC00 pf=/usr/sap/J2E/SYS/profile/J2E_JC00_cmmge

p

(4906) Waiting for Child Processes to terminate.

(4906) **** 2010/05/21 18:19:16 Child 4909 terminated with Status 24 . ****

(4906) **** No more Child Processes to wait for.

(4906) Parent Shutdown at 2010/05/21 18:19:16

• ERROR => The Java VM terminated with a non-zero exit code.

• Please see SAP Note 940893 , section 'J2EE Engine exit codes'

• for additional information and trouble shooting.

Best regards,

Michael

Edited by: Michael Hong on May 24, 2010 3:40 AM

[Former Member]

it's ok !

[Former Member]

Thanks for everyone's reply, the isuue is ok now,

the reason is the ms.host name and enqu.host name

was changed . so the instance start faild.

B.R

Michael

[Former Member]

Hi,

Nice to know, your problem is resolved.

How did you get the clue ?

Please mark the thread answered and close it...

Regards.

Rajesh Narkhede

[Former Member]

>

> Hi,
> 
> Nice to know, your problem is resolved.
> 
> How did you get the clue ?
> 
> Please mark the thread answered and close it...
> 
> Regards.
> 
> Rajesh Narkhede

We send the error message to SAP Support , they find the clue for us.

B.R

Michael

[Former Member]

Hi,

Check the latest defaulttrace.trc file which will give the error log and paste the log here.

Regards,

Sharath

[Former Member]

>

> Hi,
> 
> Check the latest defaulttrace.trc file which will give the error log and paste the log here.
> 
> Regards,
> Sharath

Hi, thanks for your reply,

the trace error as below:

trc file: "/usr/sap/J2E/JC00/work/dev_jcontrol", trc level: 1, release: "640"

• ERROR => can't retrieve client list (rc=24) [jcntrms_mt.c960]

[Thr 182897318176] JControlCloseProgram: started (exitcode = 24)

[Thr 182897318176] JControlCloseProgram: good bye... (exitcode=24)

B.R

Michael

[Former Member]

Hi,

I was asking about the default trace log file which you can find at /usr/sap/SID/j2ee/cluster/serverX/log/defaultTrace.#.trc

Check for the latest log and see for the errors and paste the same here.

Regards,

Sharath

[Former Member]

Hi,

*******
ERROR => The Java VM terminated with a non-zero exit code.
Please see SAP Note 940893 , section 'J2EE Engine exit codes'
for additional information and trouble shooting.

Have you gone through the note ? Just go through the below note and check the settings accordingly..

Specially topic "4. Java VM terminated with a non-zero exit code" from the first note...

[940893 - Analysis of errors within the startup of J2EE Engine 6.40|https://service.sap.com/sap/support/notes/940893]

[716604 Access to Sun J2SE and recommended J2SE options|https://service.sap.com/sap/support/notes/716604]

[709140 Recommended JDK and VM Settings for the WebAS630/640 SP4|https://service.sap.com/sap/support/notes/709140]

[723909 Java VM Settings for J2EE 6.30/6.40/7.0|https://service.sap.com/sap/support/notes/723909]

Regards.

Rajesh Narkhede

[Former Member]

Can you post a bit more than these 3 lines. It's not possible to resolve your issue with this information.

Kind regards,

Mark

[p330068]

Hi Michael,

Please check and update JAVA_HOME system enviromental variable in my computer (My computer > Priperties >> Advance >> Startup and Recovery >> Enviromental Variable >> System Variables >> Add new JAVA_HOME parameter with path for installed Java JDK)

Also please check database server services (Start > Run > Services.msc >> Start your database services manually and change properties as automatic)

Then try to re-start the server.

Hope it helps

Regards

Arun

[Former Member]

Thank you , but the os is linux.