05-21-2010 11:22 AM
Hi experts,
I have problems with organizational management to determine department and groups.
When we run dunning, system will not assign department or groups but will correctly determine responsible for collection..
We usually get department not assigned for user.
Please what can we do.
Sreneth
05-21-2010 3:18 PM
Hello Sreneth,
Please note that the standard tasks will be used to indicate that an organisation is collection department or unit.
And the message you get that department is not found for user tells me the standard tasks are not assigned to the organisation.
Check that and in my opinion, should be fine. Best of luck.
Regards,
David
05-21-2010 3:18 PM
Hello Sreneth,
Please note that the standard tasks will be used to indicate that an organisation is collection department or unit.
And the message you get that department is not found for user tells me the standard tasks are not assigned to the organisation.
Check that and in my opinion, should be fine. Best of luck.
Regards,
David