on 05-20-2010 9:14 PM
Is it possible to send group email notification if we don't have group email in solution manager service Desk .
Have the group be notified if anyone in the group creates, assigns any tickets.
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Hi,
Have you tried this?.Inturn try creating a DL on your Solution manager and assign the DL for email.
Transaction so15.
Try this out.
Thanks,
Jagan
Create a DL in your Mail Server and maintain that DL in Processing details tab in condition configuration.
Hope this helps.
Feel free to revert back.
-=-Ragu
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