Screen Exists for crmd_order

[Former Member]

Hi,

Any one tell me the screen exists for crmd_order t-code. I want to make the priority field mandotary in Create Change Request screen

Regards,

Priya.

Edited by: abap4kirti on May 20, 2010 2:54 PM

[khalil_serrhini]

Hey,

in order to make sure a field is mandatory you should use badi crm_order_save called when a ticket is saved and raise a cancel save in case the field is empty ! This way you ll fore people to fill priority field for example

In order to make the errors appear on ticket as the standard errors you can check documentation of SPRO Customizing point : 'Business Add-In for Activities: Header Data'

You ll there find a very explicit explanation on how to handle messages buffer in tickets

That should be OK for your requirement !

Regards

Khalil

PS: Another simple way to do it is a screen variant and set field to mandatory (transaction SHD0)

-> Screen values 7153 Program SAPLCRM_SERVICE_UI Subscreen SUBSCR02