open oss connection from solution manager

[Former Member]

Hi All,

I want to open oss connection from solution manager system, without using service.sap.com for a particular system.

1.) Add system in solution manager 7.0

2.) MOPZ configured

guie me what next to do

Regards

ksk

[Former Member]

Hi kumar,

1.Create solution in DSWP and include the satellite systems , go to Solution Landscape->Service Connections

Hope it helps

Regards,

Laxman

[Former Member]

Hi Laxman,

Would you be able to give me more details on the configurations steps.It would be highly appreciated as I am in the midst of configuring this.

Thank you.

Regards,

John

[Paul_Babier]

Hello,

Seems I just answered a similar question?

You can run TCD DSWP

Then click the Solution Landscape button

Then Click the Service Connection link

Then click the Solution Manager drop down menu and select setup connection

Then fill in the details:

Product System

Description

Installation Number

Systen ID

System Number

Service Connection type

The support Service Connection types are reference at http://service.sap.com/connectiontypes and for each connection type the corresponding Note is provided.

This setup will allow you to create service connections to OSS on Solution Manager

Once you have setup the connection you will still navigate to Service Connections, only you will use the Connection Drop down menu button to select Open Connection.

Regards,

Paul

[jiamin_pan]

its is possible to use SLFN service desk ticket (if its possbile in ur case) to send ur oss message to SAP, which also provide the basic information of ur system