Solved: Request creation error for mitigation control work...

Dear Expert,

I had activiate the workflow from RAR to CUP on Mitigated User assignment, I had completed following customizing:

1)RAR->configaration->Workflow

2)CUP->configaration->initiator, stage, path.

but when I created mitigated user assignments in RAR, after click "Submit", error popup: "Request creation error"

can some one help?

thanks!

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Accepted Solutions (1)

Hello Fan,

Did you check the logs in RAR to see what error is coming there?

Make sure that you have followed all the steps mentioned in the Configuration Guide to make the Integration Configuration in CUP and RAR. I suspect some error in integration only. Check the Following:

1. Workflow settings given in RAR. Specially the webservice that you give in RAR for request submission in CUP.

2. Check the Request types (MITOBJ), initiators, path, stages etc in CUP.

3. Check that you have done the Exit settings for RAR workflow in CUP.

If you could provide the logs from RAR when this error occurs, that will be very helpful.

Regards, Varun

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Thanks Varun,

actually, I check the customizing you mentioned above, all are created setup.

can you tell me how to check the logs of RAR, I couldnot find it in Configaration.

Regards, yangfan

Hello Fan,

As soon as you recreate the error go to the debugger by using the URL below

http://<SERVER>:<PORT>:/webdynpro/dispatcher/sap.com/grc~ccappcomp/CCDebugger

There you will see the button for View log. Click that button to see the log. I suggest you copy the entire log using CTRL+A and then paste it into text file for better view. Go to the bottom of the file and then start searching upwards for the keyword "error".

This should take you to exact place you got the error.. You can copy some part of error here for us as well to check.

Regards, Varun

Dear,

the log is below:

ERROR service 'SAPGW00' unknown

TIME Thu May 20 13:33:16 2010

RELEASE 701

COMPONENT NI (network interface)

VERSION 38

RC -3

MODULE niuxi.c

LINE 1732

DETAIL NiPGetServByName2: service 'SAPGW00' not found

SYSTEM CALL getservbyname_r

COUNTER 375

May 20, 2010 1:33:16 PM com.virsa.cc.common.SAPAdapter serverExceptionOccurred

INFO: Exception in Server YYY:

com.sap.mw.jco.JCO$Exception: (129) JCO_ERROR_SERVER_STARTUP: Server startup failed at Thu May 20 13:33:16 CST 2010.

This is caused by either a) erroneous server settings, b) the backend system has been shutdown, c) network problems. Will try next startup in 3600 seconds.

Could not start server: Connect to SAP gateway failed

Connect parameters: TPNAME=YYY GWHOST=visoil01 GWSERV=SAPGW00

ERROR service 'SAPGW00' unknown

TIME Thu May 20 13:33:16 2010

RELEASE 701

COMPONENT NI (network interface)

VERSION 38

RC -3

MODULE niuxi.c

LINE 1732

DETAIL NiPGetServByName2: service 'SAPGW00' not found

SYSTEM CALL getservbyname_r

COUNTER 375

May 20, 2010 1:33:16 PM com.virsa.cc.common.SAPAdapter serverExceptionOccurred

INFO: Exception in Server YYY:

com.sap.mw.jco.JCO$Exception: (129) JCO_ERROR_SERVER_STARTUP: Server startup failed at Thu May 20 13:33:16 CST 2010.

This is caused by either a) erroneous server settings, b) the backend system has been shutdown, c) network problems. Will try next startup in 3600 seconds.

Could not start server: Connect to SAP gateway failed

Connect parameters: TPNAME=YYY GWHOST=visoil01 GWSERV=SAPGW00

ERROR service 'SAPGW00' unknown

TIME Thu May 20 13:33:16 2010

RELEASE 701

COMPONENT NI (network interface)

VERSION 38

RC -3

MODULE niuxi.c

LINE 1732

DETAIL NiPGetServByName2: service 'SAPGW00' not found

SYSTEM CALL getservbyname_r

COUNTER 375

May 20, 2010 1:33:16 PM com.virsa.cc.common.SAPAdapter serverExceptionOccurred

INFO: Exception in Server YYY:

com.sap.mw.jco.JCO$Exception: (129) JCO_ERROR_SERVER_STARTUP: Server startup failed at Thu May 20 13:33:16 CST 2010.

This is caused by either a) erroneous server settings, b) the backend system has been shutdown, c) network problems. Will try next startup in 3600 seconds.

Could not start server: Connect to SAP gateway failed

Connect parameters: TPNAME=YYY GWHOST=visoil01 GWSERV=SAPGW00

ERROR service 'SAPGW00' unknown

TIME Thu May 20 13:33:16 2010

RELEASE 701

COMPONENT NI (network interface)

VERSION 38

RC -3

MODULE niuxi.c

LINE 1732

DETAIL NiPGetServByName2: service 'SAPGW00' not found

SYSTEM CALL getservbyname_r

COUNTER 375

May 20, 2010 1:33:16 PM com.virsa.cc.common.SAPAdapter serverExceptionOccurred

INFO: Exception in Server YYY:

com.sap.mw.jco.JCO$Exception: (129) JCO_ERROR_SERVER_STARTUP: Server startup failed at Thu May 20 13:33:16 CST 2010.

This is caused by either a) erroneous server settings, b) the backend system has been shutdown, c) network problems. Will try next startup in 3600 seconds.

Could not start server: Connect to SAP gateway failed

Connect parameters: TPNAME=YYY GWHOST=visoil01 GWSERV=SAPGW00

ERROR service 'SAPGW00' unknown

TIME Thu May 20 13:33:16 2010

RELEASE 701

COMPONENT NI (network interface)

VERSION 38

RC -3

MODULE niuxi.c

LINE 1732

DETAIL NiPGetServByName2: service 'SAPGW00' not found

SYSTEM CALL getservbyname_r

COUNTER 375

May 20, 2010 1:33:16 PM com.virsa.cc.common.SAPAdapter serverExceptionOccurred

INFO: Exception in Server YYY:

com.sap.mw.jco.JCO$Exception: (129) JCO_ERROR_SERVER_STARTUP: Server startup failed at Thu May 20 13:33:16 CST 2010.

This is caused by either a) erroneous server settings, b) the backend system has been shutdown, c) network problems. Will try next startup in 3600 seconds.

Could not start server: Connect to SAP gateway failed

Connect parameters: TPNAME=YYY GWHOST=visoil01 GWSERV=SAPGW00

ERROR service 'SAPGW00' unknown

TIME Thu May 20 13:33:16 2010

RELEASE 701

COMPONENT NI (network interface)

VERSION 38

RC -3

MODULE niuxi.c

LINE 1732

DETAIL NiPGetServByName2: service 'SAPGW00' not found

SYSTEM CALL getservbyname_r

COUNTER 375

May 20, 2010 1:33:16 PM com.virsa.cc.common.SAPAdapter serverExceptionOccurred

INFO: Exception in Server YYY:

com.sap.mw.jco.JCO$Exception: (129) JCO_ERROR_SERVER_STARTUP: Server startup failed at Thu May 20 13:33:16 CST 2010.

This is caused by either a) erroneous server settings, b) the backend system has been shutdown, c) network problems. Will try next startup in 3600 seconds.

Could not start server: Connect to SAP gateway failed

Connect parameters: TPNAME=YYY GWHOST=visoil01 GWSERV=SAPGW00

ERROR service 'SAPGW00' unknown

TIME Thu May 20 13:33:16 2010

RELEASE 701

COMPONENT NI (network interface)

VERSION 38

RC -3

MODULE niuxi.c

LINE 1732

DETAIL NiPGetServByName2: service 'SAPGW00' not found

SYSTEM CALL getservbyname_r

COUNTER 375

May 20, 2010 1:33:16 PM com.virsa.cc.common.SAPAdapter serverExceptionOccurred

INFO: Exception in Server YYY:

com.sap.mw.jco.JCO$Exception: (129) JCO_ERROR_SERVER_STARTUP: Server startup failed at Thu May 20 13:33:16 CST 2010.

This is caused by either a) erroneous server settings, b) the backend system has been shutdown, c) network problems. Will try next startup in 3600 seconds.

Could not start server: Connect to SAP gateway failed

Connect parameters: TPNAME=YYY GWHOST=visoil01 GWSERV=SAPGW00

ERROR service 'SAPGW00' unknown

TIME Thu May 20 13:33:16 2010

RELEASE 701

COMPONENT NI (network interface)

VERSION 38

RC -3

MODULE niuxi.c

LINE 1732

DETAIL NiPGetServByName2: service 'SAPGW00' not found

SYSTEM CALL getservbyname_r

COUNTER 375

May 20, 2010 1:33:16 PM com.virsa.cc.common.SAPAdapter serverExceptionOccurred

INFO: Exception in Server YYY:

com.sap.mw.jco.JCO$Exception: (129) JCO_ERROR_SERVER_STARTUP: Server startup failed at Thu May 20 13:33:16 CST 2010.

This is caused by either a) erroneous server settings, b) the backend system has been shutdown, c) network problems. Will try next startup in 3600 seconds.

Could not start server: Connect to SAP gateway failed

Connect parameters: TPNAME=YYY GWHOST=visoil01 GWSERV=SAPGW00

ERROR service 'SAPGW00' unknown

TIME Thu May 20 13:33:16 2010

RELEASE 701

COMPONENT NI (network interface)

VERSION 38

RC -3

MODULE niuxi.c

LINE 1732

DETAIL NiPGetServByName2: service 'SAPGW00' not found

SYSTEM CALL getservbyname_r

COUNTER 375

May 20, 2010 1:33:16 PM com.virsa.cc.common.SAPAdapter serverExceptionOccurred

INFO: Exception in Server YYY:

com.sap.mw.jco.JCO$Exception: (129) JCO_ERROR_SERVER_STARTUP: Server startup failed at Thu May 20 13:33:16 CST 2010.

This is caused by either a) erroneous server settings, b) the backend system has been shutdown, c) network problems. Will try next startup in 3600 seconds.

Could not start server: Connect to SAP gateway failed

Connect parameters: TPNAME=YYY GWHOST=visoil01 GWSERV=SAPGW00

ERROR service 'SAPGW00' unknown

TIME Thu May 20 13:33:16 2010

RELEASE 701

COMPONENT NI (network interface)

VERSION 38

RC -3

MODULE niuxi.c

LINE 1732

DETAIL NiPGetServByName2: service 'SAPGW00' not found

SYSTEM CALL getservbyname_r

COUNTER 375

May 20, 2010 2:10:50 PM com.virsa.cc.workflow.bo.WorkflowBO submit

INFO: END POOINT URL: http://9.186.143.129:50100/AEWFRequestSubmissionService_5_2/Config1?style=document

May 20, 2010 2:10:50 PM com.virsa.cc.workflow.bo.WorkflowBO submit

INFO: before submit:

May 20, 2010 2:10:50 PM com.virsa.cc.workflow.bo.WorkflowBO submit

INFO: wftype: MITIOBJ reqid: GRC01

May 20, 2010 2:10:50 PM com.virsa.cc.rulearchitect.dao.dto.MitObjDTO getObjContext

FINEST: validfrom: 2010-05-20 validto: 2011-05-20