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Accounts Receivable SAP R3 questions..

Former Member
0 Kudos

Hi thanks for ur help in advance..

Can SAP R3 deal with the following.. Need a “Y” or “N” besides each point..

<u>*A mechanism for recording accurate contact details</u>

<u>*Diarised call lists and diary system</u>

•A diary mechanism for logging details of commitments and follow-up activity.

<u>A mechanism for recording contact history: </u>

•Contact’s name in full

•Date of call

•Details of call

•Log queries, promises to pay, disputes

•Note a follow up date in the diary

<u>An analysis of credit limit exposure</u>

•Customer credit limit status reports

•Scheduled credit limit review dates

•Risk categories assigned

•Notification (on entering account/order processing) of credit limits being exceeded.

•On stop reports to be produced

<u>Open Item reporting</u>

•Open items by customer

•Ageing by due date and invoice date

•Analysis by Credit Controller

<u>Recording and monitoring of payment plans</u>

•The recording and management (via diary function) of payment plans.

•Output (reports and diary prompts) on status of payment plans.

<u>Recording and monitoring of promises to pay</u>

•Logging of follow-up call dates for promises and other calls

•Action lists to be produced when payment not received.

<u>Promise to pay analysis</u>

Automated escalation procedures

<u>Automatic escalation of debt. Outputs will include, email notifications to Credit Control, collection letters and account status reports.</u>

<u>Analysis of collector performance</u>

•System driven reports identifying:

-number of calls per day, by type (e.g. promise, follow-up, no response)

-call outcome

-number of promise to pays recorded and received

-Missed diary calls

<u>Analysis of queried debt</u>

<u>Analysis of DSO performance</u>

<u>Automated correspondence system</u>

•To automatically generate and print correspondence for:

-chasing letters

-statements

-copy invoices

<u>Email outstanding transactions lists directly from the accounts package.</u>

<u>Logging and analysis of telephone activity</u>

•A log of daily calls, recording the basic details of the call by controller. Including type of call (promise or follow-up etc,) and customer.

•Analysis of the call outcome

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Answers (1)

Answers (1)

Former Member
0 Kudos

Hi

Yes

SAP Financial Supply Chain Management (FSCM) can help you with this

you need the SAP Version 6.0

you can do this with FSCM-Collection management, credit management and dispute management

Regards

German