Server nodes are not starting ........

[Former Member]

Hi Guru ,

I am trying to start the server node , But it is getting stopped again and again .

Please check the below log and suggest how to resolve the issue .

Wed May 19 06:06:58 2010

15.074: [GC 15.074: [ParNew

Wed May 19 06:06:59 2010

: 198944K->27041K(261888K), 0.0424612 secs] 198944K->27041K(961280K), 0.0425434 secs]

Wed May 19 06:07:00 2010

16.967: [GC 16.967: [ParNew: 201633K->25559K(261888K), 0.0211273 secs] 201633K->25559K(961280K), 0.0211805 secs]

[Thr 7960] Wed May 19 06:07:50 2010

[Thr 7960] JLaunchIExitJava: exit hook is called (rc = -11113)

[Thr 7960] **********************************************************************

• ERROR => The Java VM terminated with a non-zero exit code.

• Please see SAP Note 943602 , section 'J2EE Engine exit codes'

• for additional information and trouble shooting.

**********************************************************************

[Thr 7960] JLaunchCloseProgram: good bye (exitcode = -11113)

Thanks in Advance , Please help .....

[Former Member · Accepted solution]

HI ,

After doing telnet , I got blank screen , Wether it is fine .

Regards ,

Hanumant .

[former_member227283 · Accepted solution]

Hi,

Yes , it means the ports are open,

Now you have to check the configuration first is that correct in configtool.

If it seems fine.

Then try to call test connection again in configtool and inform the LDAP administrator whether he gets any hit or request on LDAP server from you sap server.

If not , it mean it is configuration problem.

If yes, he is getting hit , then you LDAP administrator need to check is there problem for in LDAP which is not passing the request to SAP system.

Thanks

Anil

[Former Member]

Hi Anil ,

Issue was with configuration of LDAP .

Thanks for ur help .

Regards ,

Hanumant .

[Former Member]

Hi Anil ,

I made the LDAP connection test , But it is not successfull .

It says that :-

User path: connection test not successful ; socket closed

group path: connection test not successful ; socket closed

Regards ,

Hanumant .

[Former Member]

HI ,

I checked with portal team , They aer saying LDAP connection is ok,

I am getting below error log in developer trace of server node , whether there is any Garbage collection .

Wed May 19 08:47:48 2010

4.766: [GC 4.766: [ParNew: 174592K->13269K(261888K), 0.0353015 secs] 174592K->13269K(961280K), 0.0354182 secs]

Wed May 19 08:47:49 2010

6.641: [GC 6.641: [ParNew: 187861K->17008K(261888K), 0.0313833 secs] 187861K->17008K(961280K), 0.0314492 secs]

Wed May 19 08:47:51 2010

8.135: [GC 8.135: [ParNew: 191600K->18550K(261888K), 0.0228759 secs] 191600K->18550K(961280K), 0.0229436 secs]

Wed May 19 08:47:52 2010

9.400: [GC 9.401: [ParNew: 193142K->20638K(261888K), 0.0224554 secs] 193142K->20638K(961280K), 0.0225162 secs]

Wed May 19 08:47:53 2010

10.639: [GC 10.639: [ParNew: 195230K->24507K(261888K), 0.0267351 secs] 195230K->24507K(961280K), 0.0270446 secs]

Wed May 19 08:47:55 2010

12.345: [GC 12.345: [ParNew: 199099K->27390K(261888K), 0.0336058 secs] 199099K->27390K(961280K), 0.0336859 secs]

Wed May 19 08:47:57 2010

14.203: [GC 14.204: [ParNew: 201982K->25941K(261888K), 0.0291107 secs] 201982K->25941K(961280K), 0.0291840 secs]

[Thr 10064] Wed May 19 08:48:45 2010

[Thr 10064] JLaunchIExitJava: exit hook is called (rc = -11113)

[Thr 10064] **********************************************************************

• ERROR => The Java VM terminated with a non-zero exit code.

• Please see SAP Note 943602 , section 'J2EE Engine exit codes'

• for additional information and trouble shooting.

**********************************************************************

[Thr 10064] JLaunchCloseProgram: good bye (exitcode = -11113)

Please check and suggest .

[former_member227283]

Hi,

Can you make a test connection using configtool for LDAP.

Check point no:- 6 of following link for LDAP connection test.

http://help.sap.com/saphelp_nw04/helpdata/en/37/cfd93f130f9115e10000000a155106/content.htm

Thanks

Anil

[p330068]

Hi Hanumant

Please check the JAVA_HOME system enviromental variable in my computer (My computer > Priperties >> Advance >> Startup and Recovery >> Enviromental Variable >> System Variables >> Add new JAVA_HOME parameter with path for installed Java JDK)

And check database server services (Start > Run > Services.msc >> Start your database services manually and change properties as automatic)

Then try to re-start your server.

Hope it helps

Regards

Arun

[Former Member]

Please find the below log for Server from file std_sever.out

[Thr 8476] MtxInit: 10001 0 0

CompilerOracle: exclude com/sapportals/portal/pb/layout/taglib/ContainerTag addIviewResources

CompilerOracle: exclude com/sap/engine/services/keystore/impl/security/CodeBasedSecurityConnector getApplicationDomain

CompilerOracle: exclude com/sap/engine/services/rmi_p4/P4StubSkeletonGenerator generateStub

CompilerOracle: exclude com/sapportals/portal/prt/util/StringUtils escapeToJS

CompilerOracle: exclude com/sapportals/portal/prt/core/broker/PortalServiceItem startServices

CompilerOracle: exclude com/sap/engine/services/webservices/server/deploy/WSConfigurationHandler downloadFile

CompilerOracle: exclude com/sapportals/portal/prt/jndisupport/util/AbstractHierarchicalContext lookup

CompilerOracle: exclude com/sapportals/portal/navigation/cache/CacheNavigationNode getAttributeValue

CompilerOracle: exclude com/sapportals/portal/navigation/TopLevelNavigationiView PrintNode

CompilerOracle: exclude com/sapportals/wcm/service/ice/wcm/ICEPropertiesCoder encode

CompilerOracle: exclude com/sap/lcr/pers/delta/importing/ObjectLoader loadObjects

CompilerOracle: exclude com/sap/engine/services/webservices/jaxrpc/encoding/InstanceBuilder readElement

CompilerOracle: exclude com/sap/engine/services/webservices/jaxrpc/encoding/InstanceBuilder readSequence

CompilerOracle: exclude com/sap/engine/services/webservices/jaxrpc/encoding/TypeMappingImpl initializeRelations

CompilerOracle: exclude com/sap/engine/services/webservices/jaxrpc/encoding/GeneratedComplexType _loadInto

SAP J2EE Engine Version 7.00 PatchLevel 110760.44 is starting...

Loading: LogManager ... 375 ms.

Loading: PoolManager ... 0 ms.

Loading: ApplicationThreadManager ... 47 ms.

Loading: ThreadManager ... 16 ms.

Loading: IpVerificationManager ... 16 ms.

Loading: ClassLoaderManager ... 0 ms.

Loading: ClusterManager ... 140 ms.

Loading: LockingManager ... 47 ms.

Loading: ConfigurationManager ... 1203 ms.

Loading: LicensingManager ... 16 ms.

Loading: CacheManager ... 78 ms.

Loading: ServiceManager ...

Loading services.:

Service DQE started. (16 ms).

Service caf_euodi~mnuacc started. (0 ms).

Service cross started. (31 ms).

Service memory started. (31 ms).

Service file started. (31 ms).

Service runtimeinfo started. (16 ms).

Service timeout started. (47 ms).

Service caf_eucc~api started. (16 ms).

Service trex.service started. (47 ms).

Service userstore started. (16 ms).

Service jmx_notification started. (16 ms).

Service p4 started. (78 ms).

Service classpath_resolver started. (16 ms).

5.271: [GC 5.271: [ParNew: 174592K->13641K(261888K), 0.0385920 secs] 174592K->13641K(961280K), 0.0386948 secs]

7.636: [GC 7.637: [ParNew: 188233K->17077K(261888K), 0.0353489 secs] 188233K->17077K(961280K), 0.0354213 secs]

9.603: [GC 9.603: [ParNew: 191669K->18601K(261888K), 0.0260319 secs] 191669K->18601K(961280K), 0.0260942 secs]

11.356: [GC 11.356: [ParNew: 193193K->20771K(261888K), 0.0243704 secs] 193193K->20771K(961280K), 0.0244383 secs]

12.976: [GC 12.976: [ParNew: 195363K->24352K(261888K), 0.0314575 secs] 195363K->24352K(961280K), 0.0315260 secs]

Service log_configurator started. (8485 ms).

Service locking started. (0 ms).

Service http started. (125 ms).

Service naming started. (219 ms).

Service failover started. (47 ms).

Service javamail started. (78 ms).

Service appclient started. (78 ms).

Service ts started. (63 ms).

Service licensing started. (15 ms).

Service jmsconnector started. (93 ms).

Service connector started. (141 ms).

Service iiop started. (125 ms).

Service webservices started. (296 ms).

15.074: [GC 15.074: [ParNew: 198944K->27041K(261888K), 0.0424612 secs] 198944K->27041K(961280K), 0.0425434 secs]

16.967: [GC 16.967: [ParNew: 201633K->25559K(261888K), 0.0211273 secs] 201633K->25559K(961280K), 0.0211805 secs]

Service deploy started. (13922 ms).

Service com.sap.portal.runtime.config.kmreadonly started. (16 ms).

Service bi_mmrdeployer started. (0 ms).

Service MigrationService started. (15 ms).

Service configuration started. (31 ms).

Service dbpool started. (921 ms).

Service UT started. (0 ms).

Service caf_eugp_mailcf started. (31 ms).

May 19, 2010 6:07:49 AM com.sap.security.core.persistence [SAPEngine_System_Thread[impl:5]_72] Fatal: DataSource CORP_LDAP:Initialization of connection manager, recheck configuration. Reason: Initialisation of connection pool failed for UACC

java.naming.factory.initial= com.sun.jndi.ldap.LdapCtxFactory

[EXCEPTION: No connection to the ldap server]

May 19, 2010 6:07:49 AM ...re.server.ume.service.UMEServiceFrame [SAPEngine_System_Thread[impl:5]_72] Fatal:

service com.sap.security.core.ume.service ================= ERROR =================

Core service com.sap.security.core.ume.service failed. J2EE Engine cannot be started.

com.sap.engine.frame.ServiceException: Start of UME service failed. Check help topic "Start of UME Service Failed". Technical details: Initialisation of connection pool failed for UACC

[former_member227283]

Hi,

Fatal: DataSource CORP_LDAP:Initialization of connection manager, recheck configuration. Reason: Initialisation of connection pool failed for UACC java.naming.factory.initial= com.sun.jndi.ldap.LdapCtxFactory [EXCEPTION: No connection to the ldap server] May 19, 2010 6:07:49 AM ...re.server.ume.service.UMEServiceFrame [SAPEngine_System_Thread[impl:5]_72] Fatal: service com.sap.security.core.ume.service ================= ERROR ================= Core service

From the logs , it seems you are using LDAP as a datasource in your landscape. Check whether your LDAP is up or not.

Error says, you UME is not able to communicate with you LDAP datasource.

Thanks

Anil

[Former Member]

Hi,

J2EE Engine cannot be started. com.sap.engine.frame.ServiceException: Start of UME service failed. Check help topic "Start of UME Service Failed". Technical details: Initialisation of connection pool failed for UACC

See if the below link helps you...

[http://help.sap.com/saphelp_nw70/helpdata/en/20/361941edd5ef23e10000000a155106/frameset.htm|http://help.sap.com/saphelp_nw70/helpdata/en/20/361941edd5ef23e10000000a155106/frameset.htm]

Regards.

Rajesh Narkhede

[former_member227283]

Hi,

Firstly do the following check.

1. login to the host of SAP system where java is installed.

2. telnet to LDAP server on the port which you have mentioned in configtool.

telnet <ldap server hostname> <ldap server port no which is maintained in configtool.

check what output you get for above command. and let us know in the forum.

if you get as an error for above command , it means ports are not open, get it open from you network team

Thanks

Anil

[Former Member]

Hi

Please tell me Where can I get this log file .

Regards ,

Hanumant .

[Former Member]

The location of the log files would be in the work directory.Please check under /usr/sap.

Please let us know once you find the work directory then we would require the various log files.Thanks.

[Former Member]

Hi Check server0.out log file it clearly tells u where is problem

[former_member6348]

Hello,

Please paste respective server*.log

Best Regards,

Rahul.