SOLMAN 4.0 - Error in "get macadress" during installation

[former_member256795]

Hi Group,

I'm currently installing new solman 4.0 and at step 30 of 40 "Configuring UME" I got the following error:

• getMacAddress() failed **

• trying to get mac address from **

file /usr/sap/SAPinst/SOLMAN/SYSTEM/DB4/CENTRAL/AS/MAC_ADDRESS

Jaime Esteves

[former_member256795 · Accepted solution]

Just another hint.

Even if you delete R3INST and R3SYS, when you start the installation you will get and error. Because there is a file placed in /usr/sap/sapservices, that contains information about the deleted system. We need to delete this 2 lines in the file and start the installation.

Regards

Jaime Esteves

[Former Member · Accepted solution]

Hi Jaime,

thanks for this good update for all of us )

Volker Gueldenpfennig

[thomas_obermeier · Accepted solution]

Hi,

You guys might be interested in having a look at <b>notes 936273</b> and <b>893215</b> for some details of the <b>SAP start service</b> in general and on system i in particular...

Kind regards,

Thomas

[former_member256795]

Thanks

[former_member256795]

Hello group,

The case is solved by patch with the new ISERPACK(8) and together with the new control nw04sSR1control.ZIP file as per note 927734.

Than just scratch the installation by deleting INST and SYS and start the new installation.

Regards

Jaime Esteves

[Former Member]

HI Jaime,

If you are installing a new SOLMAN 4.0, why are you installing a older version, using a older installation kit, when SR2 is available in the service marketplace???

From SR1 & onwards you do not have to patch it with ISERPACK...

Let me know, if you faced this problem during installing SOLMAN 4.0 SR2, coz I will be starting the install of SR2 from the coming week...

Thanks

Abhi

[Former Member]

Hi Jaime,

But the note is for IBM iseries eServer. I have the same issue please help....

Find below the issue:

I am trying to install SM 4.0 SR1 on Windows 2003 server with MS-SQL 2005.

During UME configuration it throws an error saying MAC_ADDRESS Not found. Please see the complete log details from unconfigurator.log

Tried removing DNS suffix, etc but never works. Please help have to get this done asap.

Mar 8, 2007 1:49:46 PM Info: UME configurator (com.sap.security.tools.UMConfiguratorLoad) called for action "setup"

PerfTimes : loadNativeLayer: loading jperflib failed. no jperflib in java.library.path

java.text.ParseException: cannot read MAC address from [

Windows IP Configuration

Host Name . . . . . . . . . . . . : rockcrystal

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter ] using ipconfig /all

at com.sap.bc.krn.perf.PerfTimes.windowsParseMacAddress(PerfTimes.java:1173)

at com.sap.bc.krn.perf.PerfTimes.getMacAddress(PerfTimes.java:289)

at com.sap.bc.krn.perf.PerfTimes.getMacAddress(PerfTimes.java:260)

at com.sap.tc.logging.UID.getnodeaddress(UID.java:303)

at com.sap.tc.logging.UID.<clinit>(UID.java:59)

at com.sap.tc.logging.GUId.toString(GUId.java:46)

at java.lang.String.valueOf(String.java:2131)

at java.lang.StringBuffer.append(StringBuffer.java:370)

at com.sap.tc.logging.ListFormatter.format(ListFormatter.java:215)

at com.sap.tc.logging.Log.writeInt(Log.java:864)

at com.sap.tc.logging.Log.writeInternalByAPI(Log.java:930)

at com.sap.tc.logging.LogController.writeToLogs(LogController.java:3160)

at com.sap.tc.logging.LogController.messageInternal(LogController.java:2280)

at com.sap.tc.logging.LogController.logInt(LogController.java:2477)

at com.sap.tc.logging.LogController.logInt(LogController.java:2432)

at com.sap.tc.logging.LogController.logIntByAPI(LogController.java:2231)

at com.sap.tc.logging.APILogger.instrumentIntByAPI(APILogger.java:59)

at com.sap.tc.logging.LogController.addLog(LogController.java:1320)

at com.sap.tc.logging.PropertiesConfigurator.configure(PropertiesConfigurator.java:1119)

at com.sap.engine.core.configuration.impl.Logging.<init>(Logging.java:54)

at com.sap.engine.core.configuration.bootstrap.ConfigurationManagerBootstrapImpl.init(ConfigurationManagerBootstrapImpl.java:176)

at com.sap.engine.core.configuration.bootstrap.ConfigurationManagerBootstrapImpl.<init>(ConfigurationManagerBootstrapImpl.java:60)

at com.sap.security.tools.UMConfigModel.<init>(UMConfigModel.java:79)

at com.sap.security.tools.UMConfiguratorLoad.main(UMConfiguratorLoad.java:179)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

at java.lang.reflect.Method.invoke(Method.java:324)

at com.sap.engine.offline.OfflineToolStart.main(OfflineToolStart.java:81)

*************************************************************

• **

• getMacAddress() failed **

• **

• trying to get mac address from **

• file C:\Program Files\sapinst_instdir\SOLMAN\SYSTEM\MSS\CENTRAL\AS\MAC_ADDRESS

• **

*************************************************************

Exception : CreateProcess: cat MAC_ADDRESS error=2

*************************************************************

• **

• getMacAddress() failed **

• **

• failed to get mac address with Runtime.getRuntime().exec( cat MAC_ADDRESS )

• **

*************************************************************

java.text.ParseException: cannot read MAC address for rockcrystal from [] using cat MAC_ADDRESS

at com.sap.bc.krn.perf.PerfTimes.voidParseMacAddress(PerfTimes.java:1326)

at com.sap.bc.krn.perf.PerfTimes.getMacAddress(PerfTimes.java:571)

at com.sap.bc.krn.perf.PerfTimes.getMacAddress(PerfTimes.java:260)

at com.sap.tc.logging.UID.getnodeaddress(UID.java:303)

at com.sap.tc.logging.UID.<clinit>(UID.java:59)

at com.sap.tc.logging.GUId.toString(GUId.java:46)

at java.lang.String.valueOf(String.java:2131)

at java.lang.StringBuffer.append(StringBuffer.java:370)

at com.sap.tc.logging.ListFormatter.format(ListFormatter.java:215)

at com.sap.tc.logging.Log.writeInt(Log.java:864)

at com.sap.tc.logging.Log.writeInternalByAPI(Log.java:930)

at com.sap.tc.logging.LogController.writeToLogs(LogController.java:3160)

at com.sap.tc.logging.LogController.messageInternal(LogController.java:2280)

at com.sap.tc.logging.LogController.logInt(LogController.java:2477)

at com.sap.tc.logging.LogController.logInt(LogController.java:2432)

at com.sap.tc.logging.LogController.logIntByAPI(LogController.java:2231)

at com.sap.tc.logging.APILogger.instrumentIntByAPI(APILogger.java:59)

at com.sap.tc.logging.LogController.addLog(LogController.java:1320)

at com.sap.tc.logging.PropertiesConfigurator.configure(PropertiesConfigurator.java:1119)

at com.sap.engine.core.configuration.impl.Logging.<init>(Logging.java:54)

at com.sap.engine.core.configuration.bootstrap.ConfigurationManagerBootstrapImpl.init(ConfigurationManagerBootstrapImpl.java:176)

at com.sap.engine.core.configuration.bootstrap.ConfigurationManagerBootstrapImpl.<init>(ConfigurationManagerBootstrapImpl.java:60)

at com.sap.security.tools.UMConfigModel.<init>(UMConfigModel.java:79)

at com.sap.security.tools.UMConfiguratorLoad.main(UMConfiguratorLoad.java:179)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

at java.lang.reflect.Method.invoke(Method.java:324)

at com.sap.engine.offline.OfflineToolStart.main(OfflineToolStart.java:81)

*************************************************************

• **

• Suggested workaround: **

• **

• create file C:\Program Files\sapinst_instdir\SOLMAN\SYSTEM\MSS\CENTRAL\AS\MAC_ADDRESS

• with hostname and mac address in the following format: **

• rockcrystal xx:xx:xx:xx:xx:xx

• **

*************************************************************

java.text.ParseException: cannot read MAC address from [

Windows IP Configuration

Host Name . . . . . . . . . . . . : rockcrystal

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter ] using ipconfig /all

at com.sap.bc.krn.perf.PerfTimes.windowsParseMacAddress(PerfTimes.java:1173)

at com.sap.bc.krn.perf.PerfTimes.getMacAddress(PerfTimes.java:289)

at com.sap.bc.krn.perf.PerfTimes.getMacAddress(PerfTimes.java:260)

at com.sap.tc.logging.UID.getnodeaddress(UID.java:303)

at com.sap.tc.logging.UID.<clinit>(UID.java:59)

at com.sap.tc.logging.GUId.toString(GUId.java:46)

at java.lang.String.valueOf(String.java:2131)

at java.lang.StringBuffer.append(StringBuffer.java:370)

at com.sap.tc.logging.ListFormatter.format(ListFormatter.java:215)

at com.sap.tc.logging.Log.writeInt(Log.java:864)

at com.sap.tc.logging.Log.writeInternalByAPI(Log.java:930)

at com.sap.tc.logging.LogController.writeToLogs(LogController.java:3160)

at com.sap.tc.logging.LogController.messageInternal(LogController.java:2280)

at com.sap.tc.logging.LogController.logInt(LogController.java:2477)

at com.sap.tc.logging.LogController.logInt(LogController.java:2432)

at com.sap.tc.logging.LogController.logIntByAPI(LogController.java:2231)

at com.sap.tc.logging.APILogger.instrumentIntByAPI(APILogger.java:59)

at com.sap.tc.logging.LogController.addLog(LogController.java:1320)

at com.sap.tc.logging.PropertiesConfigurator.configure(PropertiesConfigurator.java:1119)

at com.sap.engine.core.configuration.impl.Logging.<init>(Logging.java:54)

at com.sap.engine.core.configuration.bootstrap.ConfigurationManagerBootstrapImpl.init(ConfigurationManagerBootstrapImpl.java:176)

at com.sap.engine.core.configuration.bootstrap.ConfigurationManagerBootstrapImpl.<init>(ConfigurationManagerBootstrapImpl.java:60)

at com.sap.security.tools.UMConfigModel.<init>(UMConfigModel.java:79)

at com.sap.security.tools.UMConfiguratorLoad.main(UMConfiguratorLoad.java:179)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

at java.lang.reflect.Method.invoke(Method.java:324)

at com.sap.engine.offline.OfflineToolStart.main(OfflineToolStart.java:81)

Mar 8, 2007 1:49:55 PM Info: Using SID "SM4" for secure storage

Mar 8, 2007 1:49:55 PM Info: Created group entry in secure storage: Group "SAP_J2EE_ADMIN", roles "Administrator"

Mar 8, 2007 1:49:55 PM Info: Created group entry in secure storage: Group "SAP_J2EE_GUEST", roles ""

Mar 8, 2007 1:49:55 PM Info: Created user entry in secure storage: User "J2EE_ADMIN", password set, parent groups "SAP_J2EE_ADMIN", locked "false", roles ""

Mar 8, 2007 1:49:56 PM Info: Created user entry in secure storage: User "J2EE_GUEST", password not set, parent groups "SAP_J2EE_GUEST", locked "true", roles ""

Mar 8, 2007 1:49:56 PM Info: Inserted administrator user data into secure storage: "J2EE_ADMIN"

Mar 8, 2007 1:49:56 PM Info: Setting UME property "ume.login.guest_user.uniqueids" to "J2EE_GUEST"

Mar 8, 2007 1:49:56 PM Info: Setting UME property "ume.persistence.data_source_configuration" to "dataSourceConfiguration_abap.xml"

Mar 8, 2007 1:49:56 PM Info: Setting UME property "ume.logon.r3master.adapterid" to "master"

Mar 8, 2007 1:49:56 PM Info: Setting UME property "ume.r3.connection.master.poolmaxsize" to "10"

Mar 8, 2007 1:49:56 PM Info: Setting UME property "ume.r3.connection.master.poolmaxwait" to "10000"

Mar 8, 2007 1:49:56 PM Info: Setting UME property "ume.r3.connection.master.client" to "001"

Mar 8, 2007 1:49:56 PM Info: Setting UME property "ume.r3.connection.master.user" to "SAPJSF"

Mar 8, 2007 1:49:56 PM Info: Setting UME property "ume.r3.connection.master.passwd" to "********"

Mar 8, 2007 1:49:56 PM Info: Setting UME property "ume.r3.connection.master.ashost" to "localhost"

Mar 8, 2007 1:49:56 PM Info: Setting UME property "ume.r3.connection.master.sysnr" to "$$"

Mar 8, 2007 1:49:56 PM Info: Setting UME property "ume.r3.connection.master.msghost" to ""

Mar 8, 2007 1:49:56 PM Info: Setting UME property "ume.r3.connection.master.group" to ""

Mar 8, 2007 1:49:56 PM Info: Setting UME property "ume.r3.connection.master.r3name" to ""

Mar 8, 2007 1:49:56 PM Info: Setting UME property "ume.r3.connection.master.msserv" to ""

Mar 8, 2007 1:49:56 PM Info: Setting UME property "ume.logon.security_policy.auto_unlock_time" to "999999"

Mar 8, 2007 1:49:56 PM Info: Setting UME property "ume.logon.security_policy.password_expire_days" to "999999"

Mar 8, 2007 1:49:56 PM Info: Setting UME property "ume.logon.security_policy.lock_after_invalid_attempts" to "0"

Mar 8, 2007 1:49:56 PM Info: Setting UME property "ume.logon.security_policy.useridmaxlength" to "12"

Mar 8, 2007 1:49:56 PM Warning: UME property "ume.authenticationFactory" shall be set, but does not exist

Mar 8, 2007 1:49:56 PM Info: Setting UME property "ume.logonAuthenticationFactory" to "com.sap.security.core.logon.imp.SAPJ2EEAuthenticator"

Mar 8, 2007 1:49:56 PM Info: Setting UME property "ume.login.context" to "ticket"

Mar 8, 2007 1:49:56 PM Info: Setting UME property "ume.login.context.default" to "ticket"

Mar 8, 2007 1:49:56 PM Info: Setting UME property "login.ticket_keyalias" to "SAPLogonTicketKeypair"

Mar 8, 2007 1:49:56 PM Info: Setting UME property "login.ticket_keystore" to "TicketKeystore"

Mar 8, 2007 1:49:56 PM Info: Setting UME property "login.ticket_lifetime" to "8"

Mar 8, 2007 1:49:56 PM Info: Setting UME property "ume.superadmin.activated" to "FALSE"

Mar 8, 2007 1:49:56 PM Info: Set role references for jndi_all_operations in path "security/configurations/service.naming/security/roles/UME User Store/jndi_all_operations"

Mar 8, 2007 1:49:56 PM Info: Set role references for jndi_get_initial_context in path "security/configurations/service.naming/security/roles/UME User Store/jndi_get_initial_context"

Mar 8, 2007 1:49:57 PM Info: Set role references for telnet in path "security/configurations/service.telnet/security/roles/UME User Store/telnet_login"

Mar 8, 2007 1:49:57 PM Info: Added group "SAP_J2EE_ADMIN" to path "security/roles/UME User Store/administrators/groups"

Mar 8, 2007 1:49:57 PM Info: Added group "SAP_J2EE_GUEST" to path "security/roles/UME User Store/guests/groups"

Mar 8, 2007 1:49:57 PM Info: Added group "Everyone" to path "security/roles/UME User Store/all/groups"

Mar 8, 2007 1:49:57 PM Info: Changing JMS username in path "jms_provider/DEFAULT/default/conn_factories/XATopicConnectionFactory" to "J2EE_ADMIN"

Mar 8, 2007 1:49:57 PM Info: Changing JMS username in path "jms_provider/DEFAULT/default/conn_factories/QueueConnectionFactory" to "J2EE_ADMIN"

Mar 8, 2007 1:49:57 PM Info: Changing JMS username in path "jms_provider/DEFAULT/default/conn_factories/TopicConnectionFactory" to "J2EE_ADMIN"

Mar 8, 2007 1:49:57 PM Info: Changing JMS username in path "jms_provider/DEFAULT/default/conn_factories/XAQueueConnectionFactory" to "J2EE_ADMIN"

Mar 8, 2007 1:49:57 PM Info: Operation executed successfully

Mar 8, 2007 1:49:57 PM Info: Committed changes to configuration manager

Mar 8, 2007 1:49:57 PM Info: Leaving with return code 0

Thanks & Regards,

P. Kumaravel.

[Former Member]

Hello Kumaravel,

1. find out what the result of

ipconfig /all

is - decide on the right ethernet adapter, if there is more than one and use the value "Physical address"

2. Follow the suggested workaround in the error message

• create file C:\Program Files\sapinst_instdir\SOLMAN\SYSTEM\MSS\CENTRAL\AS\MAC_ADDRESS

• with hostname and mac address in the following format: **

• rockcrystal xx:xx:xx:xx:xx:xx

Good luck using Windows

Barbara

[Former Member]

Hi Barbara,

Thanks for the response. I did try out the work around before itself with no luck. Did exactly what you mentioned below.

Still same error and in the same step.

Regards,

P. Kumaravel.

[Former Member]

Hello Kumaravel,

that means, you now have a file with name "MAC_ADDRESS" in that directory? What happens, if you do "cat MAC_ADDRESS" from a DOS box there?

On the other side ... as you can see, the setup got done correctly anyway, all ume settings should now be fine. You can check the mentioned properties in the configtool.

Best regards, Barbara

[Former Member]

Hi Barbara,

While I did not check the cat in DOS, the installation did not detect the file during the step. Though the UME would ve got thru as you said, there were many more stpes after that. So without this getting thru, the others would remain incomplete.

Anyways I am running a new install now, since the client wanted me to,as they have changed the DNS settings for that server. Will check if this time the same happens. Now it is in Import ABAP step. Having my fingers crossed.

Thanks & Regards,

P. Kumaravel.

[JanStallkamp]

Hi Kumaravel.

I would like to ask you to ask your question again in the forum. There you will get much more attention by people who work with SAP on that platform on a daily basis.

Best regards,

Jan

[Former Member]

Thanks Jan,

Would do that.

Regards,

P. Kumaravel.

[Former Member]

Hi Jaime,

as this product is pretty new, I would suggest, that you open an oss ticket ...

Please let us know the results in the end in this threat as this error is totally new to me and mostly for the others as well.

Regards

Volker