cancel
Showing results for 
Search instead for 
Did you mean: 

No FF ID while create FF request through CUP workflow

sunny_pahuja2
Active Contributor
0 Kudos

Dear All,

We are trying to create FF request in CUP and we have defined workflow in that. But when we are selecting the system and searching for FF ID, it is showing no record found while we have defined FF ID in the backend system.

Please suggest.

Thanks

Sunny

Accepted Solutions (0)

Answers (2)

Answers (2)

sunny_pahuja2
Active Contributor
0 Kudos

Error got resolved because when you are defining FF owner in /virsa/vfat in backend system then description field need to be filled otherwise it will not search FF ID in CUP while creating request for FF assignment.

Thanks

Sunny

Former Member
0 Kudos

That is right, Sunny. we also faced similar issues. For the FF IDs to show up in search, one has to maintain description field in owners table.

Regards,

Alpesh

Former Member
0 Kudos

Hi Sunny,

First thing that you have to do is to create FFID in Su01 assign firefighter role to this userid and also the role that you want that should be used by the firefighter user.

now in firefighter application /n/virsa/vfat assigh owner to FFID onwner table at the dashboard of the firefighter application.

now also asssign controller to FFId in controller table in the dash board.

You does not have to assign userid to FFID as this taken care by CUP application by workflow.

Check that you have done above steps.

After above steps FFID should be searched in CUP.

Hope this will help you.

Kind Regards,

Srinivasan