on 05-18-2010 10:11 AM
Dear All,
We are trying to create FF request in CUP and we have defined workflow in that. But when we are selecting the system and searching for FF ID, it is showing no record found while we have defined FF ID in the backend system.
Please suggest.
Thanks
Sunny
Error got resolved because when you are defining FF owner in /virsa/vfat in backend system then description field need to be filled otherwise it will not search FF ID in CUP while creating request for FF assignment.
Thanks
Sunny
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Hi Sunny,
First thing that you have to do is to create FFID in Su01 assign firefighter role to this userid and also the role that you want that should be used by the firefighter user.
now in firefighter application /n/virsa/vfat assigh owner to FFID onwner table at the dashboard of the firefighter application.
now also asssign controller to FFId in controller table in the dash board.
You does not have to assign userid to FFID as this taken care by CUP application by workflow.
Check that you have done above steps.
After above steps FFID should be searched in CUP.
Hope this will help you.
Kind Regards,
Srinivasan
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