Install of Sol. Mgr hangs during INSTALL SOFTWARE UNITS phase of SAPINST

[Former Member]

I'm installing Solution Mgr. 7.0 Ehp1 with Oracle on Windows 2003 Server. The JDK is 1.4.2_26-x64

When I get to the INSTALL SOFTWARE UNITS phase of SAPINST, it hangs. This is phase 37 of 46

I see several different warnings/errors in the various logs. Not sure which one is the real problem. Here is what I see in the various logs.

Thanks for any help you can give me.

sapinst.log

ERROR 2010-05-17 22:47:32.955

FJS-00003 uncaught exception: nw.usageTypes.utlConnectionError:

Execution of UTL tool 'C:\j2sdk1.4.2_26-x64\bin\java.exe -classpath C:\usr\sap\MES\SYS\global\sltools\sharedlib\launcher.jar -showversion -Xmx256m com.sap.engine.offline.OfflineToolStart com.sap.sl.ut.manager.UtlMain
solman/sapmnt/MES/SYS/global/security/lib/tools/iaik_jce.jar;
solman/sapmnt/MES/SYS/global/security/lib/tools/iaik_jsse.jar;
solman/sapmnt/MES/SYS/global/security/lib/tools/iaik_smime.jar;
solman/sapmnt/MES/SYS/global/security/lib/tools/iaik_ssl.jar;
solman/sapmnt/MES/SYS/global/security/lib/tools/w3c_http.jar;C:/usr/sap/MES/SYS/global/sltools/sharedlib/sap.com_{sl.ut.infoprovider_lib.jar;C:/usr/sap/MES/SYS/global/sltools/sharedlib/sap.com}sl.ut.manager.offline.jar;C:/usr/sap/MES/SYS/global/sltools/sharedlib/antlr.jar;C:/usr/sap/MES/SYS/global/sltools/sharedlib/exception.jar;C:/usr/sap/MES/SYS/global/sltools/sharedlib/jddi.jar;C:/usr/sap/MES/SYS/global/sltools/sharedlib/logging.jar;C:/usr/sap/MES/SYS/global/sltools/sharedlib/offlineconfiguration.jar;C:/usr/sap/MES/SYS/global/sltools/sharedlib/opensqlsta.jar;C:/usr/sap/MES/SYS/global/sltools/sharedlib/tc_sec_secstorefs.jar;C:/usr/sap/MES/SYS/global/sltools/sharedlib/sap.com_tcsdt_cvlimpl.jar;C:/usr/sap/MES/SYS/global/sltools/sharedlib/SDMutil.jar;C:/usr/sap/MES/SYS/global/sltools/sharedlib/SLUtil.jar;C:\usr\sap\MES\DVEBMGS00\exe\ojdbc14.jar -activated -prod_name=SOLMAN -usage_name=SM-APP -usage_vendor=sap.com -log=UTL_activate_usages.log -action=true -sid=MES -dsn=jdbc/pool/MES -ssprops=C:/usr/sap/MES/SYS/global/security/data/SecStore.properties -ssk=C:/usr/sap/MES/SYS/global/security/data/SecStore.key' aborts with return code 64 due to a database connection error. DIAGNOSIS: The connection parameters are wrong or the database server has been shut down. SOLUTION: Check 'UTL_activate_usages.log' and 'C:/Program Files/sapinst_instdir/SOLMAN/SYSTEM/ORA/CENTRAL/AS/UTL.java.log' for more information. (in script unknown, line 0: ???)

ERROR 2010-05-17 22:47:34.126

FCO-00011 The step enableUsageTypes with step key |NW_Onehost|ind|ind|ind|ind|0|0|SAP_Software_Features_Enablement|ind|ind|ind|ind|5|0|enableUsageTypes was executed with status ERROR ( Last error reported by the step :uncaught exception: nw.usageTypes.utlConnectionError:

Execution of UTL tool 'C:\j2sdk1.4.2_26-x64\bin\java.exe -classpath C:\usr\sap\MES\SYS\global\sltools\sharedlib\launcher.jar -showversion -Xmx256m com.sap.engine.offline.OfflineToolStart com.sap.sl.ut.manager.UtlMain
solman/sapmnt/MES/SYS/global/security/lib/tools/iaik_jce.jar;
solman/sapmnt/MES/SYS/global/security/lib/tools/iaik_jsse.jar;
solman/sapmnt/MES/SYS/global/security/lib/tools/iaik_smime.jar;
solman/sapmnt/MES/SYS/global/security/lib/tools/iaik_ssl.jar;
solman/sapmnt/MES/SYS/global/security/lib/tools/w3c_http.jar;C:/usr/sap/MES/SYS/global/sltools/sharedlib/sap.com_{sl.ut.infoprovider_lib.jar;C:/usr/sap/MES/SYS/global/sltools/sharedlib/sap.com}sl.ut.manager.offline.jar;C:/usr/sap/MES/SYS/global/sltools/sharedlib/antlr.jar;C:/usr/sap/MES/SYS/global/sltools/sharedlib/exception.jar;C:/usr/sap/MES/SYS/global/sltools/sharedlib/jddi.jar;C:/usr/sap/MES/SYS/global/sltools/sharedlib/logging.jar;C:/usr/sap/MES/SYS/global/sltools/sharedlib/offlineconfiguration.jar;C:/usr/sap/MES/SYS/global/sltools/sharedlib/opensqlsta.jar;C:/usr/sap/MES/SYS/global/sltools/sharedlib/tc_sec_secstorefs.jar;C:/usr/sap/MES/SYS/global/sltools/sharedlib/sap.com_tcsdt_cvlimpl.jar;C:/usr/sap/MES/SYS/global/sltools/sharedlib/SDMutil.jar;C:/usr/sap/MES/SYS/global/sltools/sharedlib/SLUtil.jar;C:\usr\sap\MES\DVEBMGS00\exe\ojdbc14.jar -activated -prod_name=SOLMAN -usage_name=SM-APP -usage_vendor=sap.com -log=UTL_activate_usages.log -action=true -sid=MES -dsn=jdbc/pool/MES -ssprops=C:/usr/sap/MES/SYS/global/security/data/SecStore.properties -ssk=C:/usr/sap/MES/SYS/global/security/data/SecStore.key' aborts with return code 64 due to a database connection error. DIAGNOSIS: The connection parameters are wrong or the database server has been shut down. SOLUTION: Check 'UTL_activate_usages.log' and 'C:/Program Files/sapinst_instdir/SOLMAN/SYSTEM/ORA/CENTRAL/AS/UTL.java.log' for more information. (in script unknown, line 0: ???)).

java_server.log:

Info: Starting cluster instance processes.

Info: Starting the instance JC_solman_MES_00 running on host solman

Info: Starting the instance JC_solman_MES_00 processes. The instance is running on host solman

Info: Starting the process server0

std_server0.out

May 17, 2010 11:39:38... ...xt.<init>(UserContextSpi, Properties) [SAPEngine_System_Thread[impl:5]_11] Fatal: Can not instantiate UserContext with given properties.

service security ================= ERROR =================

Core service security failed. J2EE Engine cannot be started.

com.sap.engine.services.security.exceptions.SecurityServiceException: Unexpected exception:

at com.sap.engine.services.security.SecurityServerFrame.start(SecurityServerFrame.java:183)

at com.sap.engine.core.service630.container.ServiceRunner.startApplicationServiceFrame(ServiceRunner.java:214)

at com.sap.engine.core.service630.container.ServiceRunner.run(ServiceRunner.java:144)

at com.sap.engine.frame.core.thread.Task.run(Task.java:64)

at com.sap.engine.core.thread.impl5.SingleThread.execute(SingleThread.java:81)

at com.sap.engine.core.thread.impl5.SingleThread.run(SingleThread.java:152)

Caused by: com.sap.engine.services.security.exceptions.BaseSecurityException: No active userstore is set.

dev_jcontrol

[Thr 3208] JControlExecuteBootstrap: execute bootstrap process [bootstrap]

[Thr 1996] JControlDPMessageProxy: Thread 1996 started as handler thread for R/3 dispatcher messages.

[Thr 3208] [Node: bootstrap] java home is set by profile parameter

Java Home: C:\j2sdk1.4.2_26-x64

[Thr 3208] JStartupICheckFrameworkPackage: can't find framework package C:\usr\sap\MES\DVEBMGS00\exe\jvmx.jar

dev_rd

***LOG Q0I=> NiIRead: recv (10054: WSAECONNRESET: Connection reset by peer) [nixxi.cpp 4436]

• ERROR => NiIRead: SiRecv failed for hdl 6 / sock 448

(SI_ECONN_BROKEN/10054; I4; ST; 127.0.0.1:1534) [nixxi.cpp 4436]

***LOG S23=> GwIDisconnectClient, client disconnected (003) [gwxxrd.c 11603]

***LOG S74=> GwIDisconnectClient, client disconnected ( solman) [gwxxrd.c 11614]

***LOG S0R=> GwIDisconnectClient, client disconnected () [gwxxrd.c 11649]

***LOG S0I=> GwIDisconnectClient, client disconnected ( jlaunch) [gwxxrd.c 11662]

*****************************************************************************

*

• LOCATION SAP-Gateway on host solman.sap.mertik.de / sapgw00

• ERROR connection to partner 'solman.sap.mertik.de:1534' broken

*

• TIME Mon May 17 23:39:38 2010

• RELEASE 701

• COMPONENT NI (network interface)

• VERSION 38

• RC -6

• MODULE nixxi.cpp

• LINE 4436

• DETAIL NiIRead

• SYSTEM CALL recv

• ERRNO 10054

• ERRNO TEXT WSAECONNRESET: Connection reset by peer

• COUNTER 3

dev_server0

[Thr 4332] JStartupICheckFrameworkPackage: can't find framework package C:\usr\sap\MES\DVEBMGS00\exe\jvmx.jar

**********************************************************************

JStartupIReadSection: read node properties [ID2285550]

-> node name : server0

-> node type : server

-> node execute : yes

-> jlaunch parameters :

-> java path : C:\j2sdk1.4.2_26-x64

-> java parameters : -Djava.security.policy=./java.policy -Djava.security.egd=file:/dev/urandom -Dorg.omg.CORBA.ORBClass=com.sap.engine.system.ORBProxy -Dorg.omg.CORBA.ORBSingletonClass=com.sap.engine.system.ORBSingletonProxy -Djavax.rmi.CORBA.PortableRemoteObjectClass=com.sap.engine.system.PortableRemoteObjectProxy -Dorg.xml.sax.driver=com.sap.engine.lib.xml.parser.SAXParser -verbose:gc -Djco.jarm=1 -XX:PermSize=512m -XX:MaxPermSize=512m -XX:NewSize=320m -XX:MaxNewSize=320m -XX:SurvivorRatio=2 -XX:TargetSurvivorRatio=90 -XX:PrintGCTimeStamps -XX:UseTLAB -XX:SoftRefLRUPolicyMSPerMB=1 -Dsun.io.useCanonCaches=false -Djava.awt.headless=true -XX:+UseParNewGC -Drdbms.driverLocation=C:/usr/sap/MES/DVEBMGS00/exe/ojdbc14.jar

-> java vm version : 1.4.2_26-b03

-> java vm vendor : Java HotSpot(TM) 64-Bit Server VM (Sun Microsystems Inc.)

-> java vm type : server

-> java vm cpu : amd64

-> heap size : 1024M

-> init heap size : 1024M

-> stack size : 2M

-> root path : C:\usr\sap\MES\DVEBMGS00\j2ee\cluster\server0

-> class path : .\bin\boot\boot.jar;.\bin\boot\jaas.jar;.\bin\system\bytecode.jar;.

-> OS libs path : C:\usr\sap\MES\DVEBMGS00\j2ee\os_libs

-> main class : com.sap.engine.boot.Start

-> framework class : com.sap.bc.proj.jstartup.JStartupFramework

-> registr. class : com.sap.bc.proj.jstartup.JStartupNatives

-> framework path : C:\usr\sap\MES\DVEBMGS00\exe\jstartup.jar;C:\usr\sap\MES\DVEBMGS00\exe\jvmx.jar

-> shutdown class : com.sap.engine.boot.Start

-> parameters :

-> debuggable : no

-> debug mode : no

-> debug port : 50021

-> shutdown timeout : 120000

**********************************************************************

[Thr 4332] JLaunchISetDebugMode: set debug mode [no]

[Thr 4404] JLaunchIStartFunc: Thread 4404 started as Java VM thread.

[Thr 4404] [JHVM_PrepareVMOptions] use java parameters set by profile parameter

Java Parameters: -Xss2m

**********************************************************************

JHVM_LoadJavaVM: VM Arguments of node [server0]

-> stack : 1048576 Bytes

-> arg[ 0]: exit

-> arg[ 1]: abort

-> arg[ 2]: vfprintf

-> arg[ 3]: -Djava.security.policy=./java.policy

-> arg[ 4]: -Djava.security.egd=file:/dev/urandom

-> arg[ 5]: -Dorg.omg.CORBA.ORBClass=com.sap.engine.system.ORBProxy

-> arg[ 6]: -Dorg.omg.CORBA.ORBSingletonClass=com.sap.engine.system.ORBSingletonProxy

-> arg[ 7]: -Djavax.rmi.CORBA.PortableRemoteObjectClass=com.sap.engine.system.PortableRemoteObjectProxy

-> arg[ 8]: -Dorg.xml.sax.driver=com.sap.engine.lib.xml.parser.SAXParser

-> arg[ 9]: -verbose:gc

-> arg[ 10]: -Djco.jarm=1

-> arg[ 11]: -XX:PermSize=512m

-> arg[ 12]: -XX:MaxPermSize=512m

-> arg[ 13]: -XX:NewSize=320m

-> arg[ 14]: -XX:MaxNewSize=320m

-> arg[ 15]: -XX:SurvivorRatio=2

-> arg[ 16]: -XX:TargetSurvivorRatio=90

-> arg[ 17]: -XX:+PrintGCTimeStamps

-> arg[ 18]: -XX:+UseTLAB

-> arg[ 19]: -XX:SoftRefLRUPolicyMSPerMB=1

-> arg[ 20]: -Dsun.io.useCanonCaches=false

-> arg[ 21]: -Djava.awt.headless=true

-> arg[ 22]: -XX:+UseParNewGC

-> arg[ 23]: -Drdbms.driverLocation=C:/usr/sap/MES/DVEBMGS00/exe/ojdbc14.jar

-> arg[ 24]: -Dsys.global.dir=C:\usr\sap\MES\SYS\global

-> arg[ 25]: -Dapplication.home=C:\usr\sap\MES\DVEBMGS00\exe

-> arg[ 26]: -Djava.class.path=C:\usr\sap\MES\DVEBMGS00\exe\jstartup.jar;C:\usr\sap\MES\DVEBMGS00\exe\jvmx.jar;.\bin\boot\boot.jar;.\bin\boot\jaas.jar;.\bin\system\bytecode.jar;.

-> arg[ 27]: -Djava.library.path=C:\j2sdk1.4.2_26-x64\jre\bin\server;C:\j2sdk1.4.2_26-x64\jre\bin;C:\j2sdk1.4.2_26-x64\bin;C:\usr\sap\MES\DVEBMGS00\j2ee\os_libs;C:\ORACLE\MES\102\bin;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\WINDOWS\system32\WindowsPowerShell\v1.0;C:\usr\sap\MES\SYS\exe\uc\NTAMD64

-> arg[ 28]: -Dmemory.manager=1024M

-> arg[ 29]: -Xmx1024M

-> arg[ 30]: -Xms1024M

-> arg[ 31]: -Xss2M

-> arg[ 32]: -DLoadBalanceRestricted=no

-> arg[ 33]: -Djstartup.mode=JCONTROL

-> arg[ 34]: -Djstartup.ownProcessId=4328

-> arg[ 35]: -Djstartup.ownHardwareId=U1840606892

-> arg[ 36]: -Djstartup.whoami=server

-> arg[ 37]: -Djstartup.debuggable=no

-> arg[ 38]: -Xss2m

-> arg[ 39]: -DSAPINFO=MES_00_server

-> arg[ 40]: -DSAPSTART=1

-> arg[ 41]: -DCONNECT_PORT=64998

-> arg[ 42]: -DSAPSYSTEM=00

-> arg[ 43]: -DSAPSYSTEMNAME=MES

-> arg[ 44]: -DSAPMYNAME=solman_MES_00

-> arg[ 45]: -DSAPPROFILE=C:\usr\sap\MES\SYS\profile\MES_DVEBMGS00_solman

-> arg[ 46]: -DFRFC_FALLBACK=ON

-> arg[ 47]: -DFRFC_FALLBACK_HOST=localhost

-> arg[ 48]: -DSAPSTARTUP=1

-> arg[ 49]: -DSAPSYSTEM=00

-> arg[ 50]: -DSAPSYSTEMNAME=MES

-> arg[ 51]: -DSAPMYNAME=solman_MES_00

-> arg[ 52]: -DSAPDBHOST=solman

-> arg[ 53]: -Dj2ee.dbhost=solman

**********************************************************************

...

CompilerOracle: exclude com/sap/engine/services/webservices/jaxrpc/encoding/GeneratedComplexType _loadInto

[Thr 4404] JHVM_LoadJavaVM: Java VM created OK.

.....

[Thr 5488] Mon May 17 23:39:30 2010

[Thr 5488] JHVM_RegisterNatives: registering methods in com.sap.mw.rfc.driver.CpicDriver

[Thr 5488] JHVM_RegisterNatives: registering methods in com.sap.i18n.cp.ConverterJNI

[Thr 5488] Mon May 17 23:39:32 2010

[Thr 5488] JHVM_RegisterNatives: registering methods in com.sap.mw.rfc.engine.Compress

[Thr 4440] Mon May 17 23:39:38 2010

[Thr 4440] JLaunchIExitJava: exit hook is called (rc = -11113)

[Thr 4440] **********************************************************************

• ERROR => The Java VM terminated with a non-zero exit code.

• Please see SAP Note 943602 , section 'J2EE Engine exit codes'

• for additional information and trouble shooting.

[Former Member · Accepted solution]

Dear Rick,

1). Please visit the link: http://help.sap.com/saphelp_nw04/helpdata/en/64/351941edd5ef23e10000000a155106/frameset.htm

This might help you out.

2). Also check the sapnote: 1042418

3).In Configtool under Global Server Configuration

com.sap.security.core.ume.service -- Give all r3 system details like J2EE_GUEST , SAPJSF

Award points if useful.

Regards,

Basis.

[Former Member]

It turns out the Secure Store was missing 4 parameters that were needed. I don't know how this happened during the sapinst. What was missing were the following:

admin/host

admin/port

admin/user

/admin/password

When I added them, the problem was resolved. I hope this helps someone else.

Rick

[Former Member]

Hello Rick,

I have the same issue. Would you please let me know how you verify these secure store param

Thank You

[Former Member]

Basis Guy,

I followed your instructions, and the problem still exist. Per note 908911, I added "SAP_BC_JSF_COMMUNICATION" role to the SAPJSF user in the backend ABAP system. I've tried starting and stopping

the System through SAP MMC, and I see the following (solman is our hostname):

solman 0 - The AS ABAP work processes start sucessfully, the AS Java processes, show three processes, with two in the stopped state:

1) SDM - state is stopped

2) Dispatcher - state is running

3) server0 - state is stopped, with a return code of -11113

solman 1 - shows 2 processes

1) Msg Server - running

2) Enqueue Server - running

From SAP MMC, I look at the Developer trace for the 2 stopped processes (SDM and server0). This brings up the dev_server0 log, and the dev_sdm log. In both files, I see the following error:

[Thr 3712] JStartupICheckFrameworkPackage: can't find framework package C:\usr\sap\MES\DVEBMGS00\exe\jvmx.jar

When I look for this file, it does not exist. Is this my problem, and where does this file come from during the install?

From the Syslog of SAP MMC, I see three errors when starting the system, in this order:

Process Type: DP Message ID: GZZ

SAP-Basis System: > 1 possible network problems detected - check tracefile and adjus

Process Type: RD Message ID: Q01

SAP-Basis System: Operating system call recv failed (error no. 10054)

Process Type: D0 Message ID: R49 User: SAPJSF Client: 001

SAP-Basis System: Communication error, CPIC return code 020, SAP return code 223

Also, I see the following error in the defaulTtrace.0.trc file:

#com.sap.security.core.server.secstorefs.FileIOException: I/O error on file "

solman
sapmnt
MES
SYS
global
security
data
SecStore.properties".

java.io.FileNotFoundException:

solman
sapmnt
MES
SYS
global
security
data
SecStore.properties (The requested operation cannot be performed on a file with a user-mapped section open)

However, I see that this file does exist, but what does it mean "a user-mapped section is open"?

As for the configtool, Global Server Configuration, when I look for all instances of J2EE_GUEST or SAPJSF, only two parameters show up:

ume.login.guest_user.uniqueids = J2EE_GUEST

ume.r3.connection.master.user = SAPJSF

Looking in the ABAP System (via SU01), I see that J2EE_GUEST shows password deactivated. Is this correct?

Please advise.

Rick

Sunny,

Not sure what you mean by update the latest logs from sapinst.log. I've displayed the sapinst.log in the original post. I may just be misunderstanding your request.

Let me know if there is more info that you need.

[sunny_pahuja2]

Hi,

There are number of errors in the log. Could you please update latest logs from sapinst.log ?

Thanks

Sunny