Messages are in waiting mode in SMQ2

[Former Member]

Hello All,

I have plenty of messages in waiting mode of SMQ2. How do I release these messages from the queues.

The queue name starts with ABC* in SMQR and it is Registration mode.

Please let me know step by step solution and checklist

Thanks

Mike

[agasthuri_doss · Accepted solution]

Mike,

Check whether Queue is registered and also check Tcode -sm58

Cheers

Agasthuri

[Former Member · Accepted solution]

The queue ABC* is in CRM system and the messages are coming from PI. The queue ABC* has plenty of queue names with ABC123, ABV456, etc etc All these queues are having many messages in waiting mode. the messages are in waiting mode due to a communication failure from PI to CRM proxy. And now the comm failure is resolved but the messages need to be released from waiting mode in production. I need to know what do I do to release these messages from the queues. All these ABC* queues are registered. The unlock queues didn't work.

Wjhat is the usual approach when we face this kind of situation. I am sure this is an usual situation in PI CRM interfaces.

thanks

mike

[Former Member · Accepted solution]

Hi Mike,

Is there a queue in SMQ2 with a 'SYSFAIL' status? You might need to restart that first before the other messages can proceed.

Regards,

Glenn

[Former Member · Accepted solution]

The issue is resolved now. there were some sysfail messages in queueu due to whcih all lmessages wehre in witing mode

thnks

mke

[Former Member]

just go in SMQ2.

Select the Queue name and press on unlock button.

It will start running your queue.

Let me know if it doesnt work.

Thanks,

Hetal