on 05-17-2010 9:42 AM
HI
We are using SRM 5
When invoice is created in SRM ,, it is finding correct approver and mail notificatin giong to him also...
But along with him mail notification is going to another person...
When i check in SOST.. i can see these two persons in recipients list....
How can i stop mail going to another approver... who is not related to this invoice
Raja
Check Agent Assignment for that specific Dialogue Task in that workflow template (or) Check the Agent Determination part for that Task, Check if you are assigning a position / job ? What are the users associated with that Job?
Check in SWIA Agents->Selected agents for that specific TASK ID (Dialogue task). Do you have both the employees as Selected Agents?
All the best,
- Vamsi
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi,
Which workflow template do you use?
I guess you have maintained 2 managers for the Org. Unit and workflow sends workitem to them.
Please find the workflow item ID in BBP_PD transaction and check the workflow log in SWI1 or SWI6.
Regards,
Masa
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.