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A dummy question - download support package

Former Member
0 Kudos

Hi:

I am downloading a support package for a sandbox system, and I need to download a support package.

After I add it to my download basket, it says pending approval.

I read the help it seems need to approve it via solution manager optimizer.

I talked with my basis and he seems has no knowledge about it. I have no access to my solution manger system, so could anyone let me know what is the step to approve the download? Is it difficult? I will then let my basis approve it.

Thanks.

Eric

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Hi ERIC,

Configure your satellite system in maintenance optimizer (in solman) .

Maintain RFC connection (sm59)

maintain your sap oss user name and password in RFC DESTINATIIN (SAP-OSS)

then run tc.ode solution_manager

choose ur system

create New Maintenance Transaction

enter your server details

after finish this steps you can fine the ID in the screen MAINTENANCE TRANSACTION.

click that ID

now click "confirm file is download busket".

Hope this will help you.

Bhuban

Answers (2)

Answers (2)

Former Member
0 Kudos

Hi,

As you said you dont have access to solman system.

Still you can ask your basis to approve it.

You can refer document below from page 17 onwards

http://www.rbe-plus.ru/pdf/solman_MaintenanceOptimizer.pdf

Also mandatory thing is maintaince optimizer should be configured in solman.

Just for added refrence tcode is solution_manager or dswp

Hope it will help.

Regards,

p330068
Active Contributor
0 Kudos

Hi Eric,

You need to solution manger system and find the support package which you have added in the basket and approve it.

OR try to downlaod direcly without adding to basket.

OR ask basis team who have access to solution manger ..Check in Service market place >> My Profile >> Display my Super-administrators >> Contact any one of then to approve the support package

Hope it helps

Regards

Arun