Authorization control for creating change request transaction

[Former Member]

Hi,

We are creating the Change Request(SDCR) through support desk message by using action Create Change Document.

How can I control the creation of Change Request Document(SDCR).

By which roles i need to control this.

Regards

PK

Edited by: PK on May 14, 2010 2:19 PM

[prakhar_saxena]

Hi PK,

for the transaction type SDCR and remove activity one or create

normally its in SOCM change manger role in this object CRM_ORD_PR

This wil solve ur problem

Regards

Prakhar

[raquel_pereiradacunha]

Hi,

By default, the creation of SDCR (activity 01) is controlled by the message processor role SAP_SUPPDESK_PROCESS since the CR is created from the support message.

Regards,

Raquel

[Former Member]

Hi,

I have removed the role SAP_SUPPDESK_PROCESS & tried to create Change Document . It allowed me to create.

Can you check & tell exactly which role is for creating Change Document.

Regards

PK