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Memory Low

Former Member
0 Kudos

Hello,

Now a days we are getting a typical error related to memory low while processing DMS

We use to upload the originals in TIF format.(Office 2003)when ever user tries to open the original file gets the error as

"There is not enough free memory to run this program.Quit one or more programs and then try again"

Once this error comes user needs to restart the PC. User needs to do this every 3-4 times a day.

Uptill now we have done below mentioned steps for one of the PC and is under observation

1.RAM upgraded to 1GB

2.OS repair and format

3.Virus scanning

4.SAPGUI reinstallation

5.Hardware change

Kindly share if any body has such issue earlier

Thanks and Regards

Nitin

Accepted Solutions (0)

Answers (2)

Answers (2)

Former Member
0 Kudos

Hi Nitin,

Cause

This behavior occurs when you attempt to start any of the programs included in Office on a computer running Microsoft Windows 95 or Windows 98 and you have either, turned off virtual memory, or set the maximum size of the virtual memory too low. You may also receive these error messages when you start an Office program on a computer running Microsoft Windows NT if the paging file is too small.

Resolution

To resolve this behavior, turn on virtual memory or increase the maximum size of the virtual memory setting, under Windows 95 and Windows 98, or increase the size of the Windows NT paging file.

To Turn On Virtual Memory

Windows 95 or Windows 98

Office programs require that virtual memory be turned on when you run them under Windows 95 or Windows 98. To turn on virtual memory, follow these steps:

Right-click the My Computer icon on the desktop, and then click Properties on the shortcut menu.

Click the Performance tab.

Click Virtual Memory.

Click to select "Let Windows manage my virtual memory settings (recommended)."

Click OK, and then click Close.

When you are prompted to restart the computer, click Yes.

Windows NT

In Windows NT 4.0, you cannot turn off virtual memory. You can increase the size of the paging file, the file that provides virtual memory. To do this, follow these steps:

Right-click the My Computer icon on the desktop. Click Properties on the shortcut menu.

Click the Performance tab.

Click Change.

In the Virtual Memory dialog box, you can change the parameters for your paging file (initial size, maximum size, and so on). After you change the settings, click Set, and then click OK.

Click Close.

When you are prompted to restart the computer, click Yes.

Hope this helps.

Regards,

Pradeepkumar Haragoldavar

Former Member
0 Kudos

Hello,

Thanks for the replies. But we have already exercised this solution of virtual memory settings.

Also, as Ravidra's saying, Once we restart the PC we could able to open the originals. So originals are getting saved correctly in Content server.

Thanks and regards

Nitin..

Former Member
0 Kudos

Ok. Guess you missed out indicating this option above Anyways, which OS are you using?

Regards,

Pradeepkumar Haragoldavar

Former Member
0 Kudos

Hi Nitin,

1. Please check where this file is getting saved. Is it content server or sap database?

2. Take help from basis guy to retrive the originals. Check whether these stored documents are damaged or not?

I hope this will resolve the query.

Regards,

Ravindra