Production Server Restarted

[Former Member]

Hi,

Yesterday production system restarted automatically,this first time happened.here iam sending the stopdb.log.

LOGFILE FOR STOPPING DATABASE

Trying to stop database ...

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Thu May 13 10:05:42 IST 2010

Checking required environment variables

SAPSYSTEMNAME is >TSD<

Stop database with xuserkey >c<

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Thu May 13 10:05:42 IST 2010

Connect to the database to check the database state:

dbmcli check finished with return code: 0

Database is running

Continue with stop procedure

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Thu May 13 10:05:43 IST 2010

Stop Database Analyzer

Database Analyzer is active (INFO 13): wc=1

dbmcli (dban_stop) finished with return code: 0

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Thu May 13 10:05:49 IST 2010

Check connected user on database system

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Thu May 13 10:05:50 IST 2010

Stopping the database

Shutdown Database...

OK

OK

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Thu May 13 10:06:01 IST 2010

Connect to the database to check the database state:

dbmcli check finished with return code: 0

The database state is offline.

TSD database stopped

What may be the iam not understanding guide me for the sane to analyze.

Thnaku

[Former Member · Accepted solution]

Dear Harshit,

Kindly let me know your OS ?

I think system had been rebooted.Kindly check OS level logs .

Thanks and Regards,

ARun

Edited by: Arun Kumar Rathour on May 14, 2010 12:36 PM

[Former Member]

Make sure that there was no such planned OFFLINE backup during that time....and paste the log from alertSID.log content (for exact time of shutdown).

Regards,

Nick Loy

[Former Member]

Hi,

Also, check the alert.log file. Do not know what is the operation system, if it is windows then check in event viewer where you can get the details of what happended exactly at that time. If it is other OS then probably take the help of OS guys to find out the logs in the systems. Also, did u check in SM21 for that particualr time.

Regards,

Sharath

[former_member227283]

Hi,

Check latest dev_disp.old , dev_w0.old ....... file which will give you some hint what the exact problem...

Thanks

Anil