Updating license data not possible [Maintenance Package]

[Former Member]

Hi,

I want to activate Automatic Maintenance Certificate Renewal via solution manager system as per SNOTE: 1280660.

SOL MAN: ST400 SP 18

SCM : ST-PI 2008_1_700 SP 01

when i run Maintenance package in my managed (satellite) system i got the log as below.

......

Updating license data not possible [Maintenance Package]

No active master Solution Manager destination maintained. [Maintenance Package]

Updating license data completed from destination [Maintenance Package]

Maintenance Package completed

when i run Maintenance package in my Solution Manager system i got the log as below.

....................

Refresh sessions from destination SM_KSMCLNT000_BACK started [Maintenance Package]

> error reading function module interface DSWP_API_SESSIONLIST_GET from SM_KSMCLNT000_BACK

> Logon not possible (error in license check)

> Sessions cannot be refreshed from destination SM_KSMCLNT000_BACK ( KSM , 0020472195 )

Refresh sessions from destination SM_KSMCLNT000_BACK finished [Maintenance Package]

Refresh sessions from destination SM_KSMCLNT001_BACK started [Maintenance Package]

> error reading function module interface DSWP_API_SESSIONLIST_GET from SM_KSMCLNT001_BACK

> Logon not possible (error in license check)

> Sessions cannot be refreshed from destination SM_KSMCLNT001_BACK ( KSM , 0020472195 )

Please anyone facing the same or related issue, give me a suggestion..

Thanks,

Manikandan B

[Former Member]

Hello Manikandan

The SDCCN settings for the Managed system are not maintained correctly. Please maintain the SDCCN settings correctly. There is a IMG activity for this in SPRO --> SAP Solution Manager --> Basic Settings ... Where you can find more details.

Regards

Amit

[Paul_Babier]

Hello Manikandan

The error indicates that there is an issue with the *_back RFC destination

itself.

Have you done an authorisation check within SM59?

Utilities > Authorisation check?

You can also do so by testing the connection in SDCCN.

Goto > Taskspecific settings > RFC destination > Backdestination

This problem is often caused by the user in the RFC connection

being locked in the Solution Manager.

Make sure the RFC user account is a communication user so the password does not expire. Sometimes the password expires and the RFC user locks the account as the old expired password is provided too many times.

The message also indicated "No active master Solution Manager destination maintained"

Please make sure the relevent Solution Manager system has been marked as Master in SDCCN Goto > Taskspecific settings > RFC destination >

These are things you will want to check.

I hope this information helps you resolve this problem.

Regards,

Paul