Problem with archiving print lists

[Former Member]

Hi all,

we have an issue with asynchronous archive requests.

The archiving of some spool lists fails. Here the error message in OAM1:

Order History

12.03.2010 19:36:10 Request Created

12.03.2010 19:36:10 Asynchronous request started; awaiting confirmation

12.03.2010 19:36:10 Content Repository Reports Error

JobLog:

Job started

Step 001 started (program RSCMSCAJ, variant &0000000023175, user ID XXXXXX)

Error occurred during character conversion

SAP ArchiveLink (error in storage system)

Job cancelled after system exception ERROR_MESSAGE

It gets weird when I reprocess the request in OAM1, because then it works and we have no error message. It feels like when we start 50+ requests, some jobs fail. And if we start archiving of <10 requests everything works fine.

We tried archiving of 800+ spool lists in our QAS system with no problem. So we suspected, that our PRD content server may be broken or something. So we tried archiving spool lists from our SAP PRD system to our QAS content server -> same issue. The only thing left would be missconfiguration in our SAP PRD system but a few weeks ago everything worked fine and we had no issues.

Have somebody faced similar issues?

Regards

Davor

[former_member66264]

hi,

Sorry i have to answer with questions:

are you archiving spools larger then 2 gig?

can you send use the logs from the content server?

can you check OAM1 if there is more info ( check logging)

Rgds

Nico

[JPReyes]

Have you check your content repository in OAC0?...

Regards

Juan

[Former Member]

I wonder what I can check there. The status is ok an the connection test is successful.

Could you tell me what I can check on top of my checks?

regards

Davor