Error during the final step of systemcopy

[Former Member]

Hello SAP gurus

I tried looking for this problem on SDN and went through many many postings and didnt the right answer for my problem. So I am posting here.

Here is the problem description.

I did create the migration export from the source (ECC6.0) server and then am trying to copy it on a differnt server.

On the target system, I started sapinst.exe and it took me through all the steps without any problem. I entered all the user names and passwords that it asked.

It went to the final step where it starts listing final task progress...where it lists phase list and start putting green check mark

when it came to second in the list that said create users for sap system, it failed the error in the log file is as follows

======================================================================================================

INFO 2010-05-11 13:23:22.644

Creating file C:\Program Files\sapinst_instdir\NW04S\LM\COPY\MSS\SYSTEM\CENTRAL\AS\summary.html.

INFO 2010-05-11 13:23:37.956

Execute step ntpatch of component |NW_Doublestack_OneHost|ind|ind|ind|ind|0|0|NW_First_Steps|ind|ind|ind|ind|1|0|NW_Update_DLLs|ind|ind|ind|ind|3|0

INFO 2010-05-11 13:23:38.268

Execute step runChecksStep of component |NW_Doublestack_OneHost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|2|0|PrerequisiteCheckerDialogs|ind|ind|ind|ind|3|0

INFO 2010-05-11 13:23:38.534

Execute step createAccounts of component |NW_Doublestack_OneHost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|2|0|NW_Users_Create_Do|ind|ind|ind|ind|5|0

INFO 2010-05-11 13:23:38.659

Nothing to do. User privileges are an empty string.

INFO 2010-05-11 13:23:38.675

Nothing to do. User privileges are an empty string.

INFO 2010-05-11 13:23:38.690

Nothing to do. User privileges are an empty string.

INFO[E] 2010-05-11 13:23:52.237

FSL-01027 Account user="dm36939\SAPServiceDEM" does not exist.

WARNING[E] 2010-05-11 13:24:05.877

FSL-01002 Unable to create account dm36939\SAPServiceDEM. HRESULT=0x80005009

WARNING[E] 2010-05-11 13:24:05.939

MUT-03025 Caught ESyException in Modulecall: ESAPinstException: error text undefined.

ERROR 2010-05-11 13:24:05.971

FCO-00011 The step createAccounts with step key |NW_Doublestack_OneHost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|2|0|NW_Users_Create_Do|ind|ind|ind|ind|5|0|createAccounts was executed with status ERROR .

INFO 2010-05-11 13:27:03.559

An error occured and the user decided to retry the current step: "|NW_Doublestack_OneHost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|2|0|NW_Users_Create_Do|ind|ind|ind|ind|5|0|createAccounts".

INFO 2010-05-11 13:27:03.699

Nothing to do. User privileges are an empty string.

INFO 2010-05-11 13:27:03.715

Nothing to do. User privileges are an empty string.

INFO 2010-05-11 13:27:03.746

Nothing to do. User privileges are an empty string.

INFO[E] 2010-05-11 13:27:17.293

FSL-01027 Account user="dm36939\SAPServiceDEM" does not exist.

WARNING[E] 2010-05-11 13:27:30.918

FSL-01002 Unable to create account dm36939\SAPServiceDEM. HRESULT=0x80005009

WARNING[E] 2010-05-11 13:27:30.918

MUT-03025 Caught ESyException in Modulecall: ESAPinstException: error text undefined.

ERROR 2010-05-11 13:27:30.933

FCO-00011 The step createAccounts with step key |NW_Doublestack_OneHost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|2|0|NW_Users_Create_Do|ind|ind|ind|ind|5|0|createAccounts was executed with status ERROR .

============================================================================================

If you know what I have done wrong and can point me in the right direction, I would appreciate it.

Thanks

Ram

Edited by: Prasad Ram on May 11, 2010 7:50 PM

[Former Member · Accepted solution]

Hello Ram-

Can you check and if not add the sidadm & services user of both target and source in the system under the super user group ...if you dint perform this try to do.

Thanks,

George Rayi

[Former Member · Accepted solution]

Thanks George for the response. But sorry I didn't understand what you are asking me to do. Where do you want me to create sidadm and services? I have not done this when I installed other servers before and usually they were getting cteated automatically.

Could you please give more details on this so that I can try it out?

I would appreciate it a lot.

Ram

[Former Member · Accepted solution]

Hi Ram,

Does the user account you currently logged on has the previlages to create a user account in domain dm36939?

Regards,

Raj.

[Former Member · Accepted solution]

yes raj, as a test i just tried creating a user and was successful in doing the same.

[Former Member · Accepted solution]

Hi Ram,

Is DEM your QAS / Test system?

Was there an operational SAP system (called DEM) at the target location?

Can you provide us some detailed background about the refresh you are doing.....Also the highlevel overview about the steps you are following....

Regards,

Raj.

[Former Member · Accepted solution]

Hi Raj

Thanks for your time. I appreciate it a lot.

I am the only SAP guy doing everything (including BASIS work now, eventhough I am not trained in BASIS).

We have budget issues and so trying to work with the limitations of resoures.

We have a system (SID ECP) which was used for production as well as demo work (sales related demos).

recently we got another server to use as for demo purpose.

So following the system copy steps from service.sap.com, I created target export using sapinst which was successful without any errors.

Then on the new server I am doing import ing of this sytemcopy (again using sapinst on target system). The SID of this system I am using is DEM

It goes thro all the steps and fails at the end as explained above.

Hope I have given you a clear picture of what we are doing.

Thanks

Ram

[Former Member · Accepted solution]

Hi Prasad,

Do the following...

1. Manually create DEMADM and SAPServiceDEM users.

2. Add them to Administrators Group.

3. Perform the installation as a User having Domain Administrative Rights..

The point is, run the installer with the user who has rights to create users, shares and modifying group membership and NTFS filesystem permissions..

You will not run into a problem then...

Regards.

Rajesh Narkhede

[Former Member · Accepted solution]

Thanks a lot guys. I appreciate all the help. By adding demadm and SAPservicedem did the trick.