Return order with ref to billing doc

[former_member620734]

Hello Everyone,

When creating a u201Creturn order with creditu201D by referencing a u201Cbilling document (debit memo)u201D not all line items are getting copied over to the return order. My config is

VTAF: Copy control: Billing document to sales document

TGT Sales doc type Source Billing type

TRE Ret with credit B110 Debit memo

DataT=052 021=Copying requirement

DataT=103

DataT=003

Copy item number & complete reference CHECKED

I have five item categories for this and all of them have this setting bellow

DataT=153 303=Copying requirement

DataT=104

DataT=004 X=Update document flow

Also, all pricing condition is not copying over as well. Warning that i get is "Item cat for item 0010 cant' be determined". Then, in the return order line 10 is not copied. Rest of the line are copied fine except pricing condition. Any help will be highly appriciated. thanks...

[Former Member · Accepted solution]

Hi Lauraice,

Pls check the config in copy controls in VTAF.

Header level :

052 - Billing doc header

103 : Billing business header data

003 : Billing header partner

Copying requirements : 021 9 Billing header )

Activate only copy item number

Item Level :

153 _ Item from Billing document

104

[former_member620734]

My config are as you both mentioned. So, i don't see any issue wtih config. For examp, i have a bill doc with 5 line items.(10,20,30,40,50) When i create a return order with ref to that bill doc. 4 line item (10,20,30,40) copied over fine, line item 50 doesn't copy over. There are 5 different item cat for each line items. All those item cat setting are same. One thing i have noticed for line item 50 don't have pricing cond PR00. Not sure if return order must have that condition. If pr00 condition is required for return order. But, line item 10 also don't have condition PR00 for pricing and it copied over fine. so if i try to save the return order with those 4 line items, it is asking to put that condition for line 10. So, i put the conditon PR00 in return order with .01 cents, then it alows me to save it. Even though, billing doc didn't have that conditon. But ,i don't understand why line 50 didn't copy at all.

error for that line item is

"Item category for item 00050 cannot be determined"

[Former Member]

Copy control VTFA maintain the pricing type: E and check it will work

i have faced similar problem.

If you likes points otherwise...

[Former Member]

Hi Lauraice,

Pls check the config in copy controls in VTAF.

Header level :

052 - Billing doc header

103 : Billing business header data

003 : Billing header partner

Copying requirements : 021 9 Billing header )

Activate only copy item number

Item Level :

153 _ Item from Billing document

104 - Billing business item data

004 - Billing item partner

Copying requirement : 303 ( always an item)

Update document flow : x ( Create document flow records )

Pricing type : B ( Carry out new pricing )

Kindly check your config and let us know the status.

I hope it should work.

Regards,

SK