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Unable to confirm alerts

Hi,

I have configures the alertframe work to send messages when ever a message is not processed. I create a mail with a link to the message, and that works just fine.

When the next problem arises with the same adapter, I don't get any alerts.

When I log into my alert inbox, don't see any messages/alerts. When I try to add subscription I get that I cannot load the page /sap/bc/bsp/sap/alertsubscription/subscribe.htm?sap-client=001. I'm unable to find that service in SICF and have tried the report to start it.

In the alert framework log I get the following messages, when the system tries to create the new entries in the log table.

20100507103918,7810000 0 07.05.2010 12:39:18 D095297433694D58091EB3D3F5B20671

*Calling Monitoring Server starting new task

20100507103918,7960000 0 07.05.2010 12:39:18 D095297433694D58091EB3D3F5B20671

AlertRecords successfully delivered

20100507103918,8120000 0 07.05.2010 12:39:18 D095297433694D58091EB3D3F5B20671

*Error records received from IE on host PIP (sysid: PIP client: 001 ). Try to send Alert...

20100507103918,8120000 1 07.05.2010 12:39:18 D095297433694D58091EB3D3F5B20671

*Find rule for (From::SalesInv_BC2:SalesInv_OB_Async:http://domain.com/SALESINVOICE To::CSPCLNT100:InterfaceCollection:http://sap.com/xi/XI/Sy

20100507103918,8590000 0 07.05.2010 12:39:18 D095297433694D58091EB3D3F5B20671

*Call SALRT_CREATE_API(From::SalesInv_BC2:SalesInv_OB_Async:http://domain.com/SALESINVOICE To::CSPCLNT100:InterfaceCollection:http://sap.com/x

20100507103919,2960000 0 07.05.2010 12:39:19 D095297433694D58091EB3D3F5B20671

*Alert created:<AlertId:00000><RuleName:PI problem><AlertCategory:PIPROBLEM>

20100507103919,2960000 1 07.05.2010 12:39:19 D095297433694D58091EB3D3F5B20671

  • Alert Category 00O2TG5N6YUAVD3MRDXA2QTMA in rule Adapter problem not yet confirmed. Skip creation of new Alert.

So Can I make the alerts accepted or can I ignore the previous rules created.

replied

Check if your alert rule (In alert config) has the check box, "Suppress Multiple alerts for thesame rule" checked.

If yes, you can uncheck that check-box.

Regards,

Ravi

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