Output Device prints 3 copies of each print out

[Former Member]

Hi Frnds,

We are facing a problem with the output device.

When we try to print anything from SAP to an out put device, it gives us 3 copies of same printout.

We tried with smartforms, sap scripts and even a normal print request from the anywhere in SAP. For the particular output device it gives 3 printouts.

That output device is configured to a particular printer here in the user location.

We have also tried couple of other things,

• Made that particulrt printer as the default one in our operating system (Windows) and printed using LOCL output device. It printed only one copy.

• Made other printer as the default in Windows and then print using LOCL output device, now again it printed only one copy, to another printer.

Since it prints 3 copies of the same thing from anywhere in SAP with this op device, We think that there is no problem in Print programs or in Output condition configurations.

The spool that gets generated out of this request says "No. of copies" 1.

Not really sure where its going wrong. We think the problem is somewhere in Basis settings.

If any one has faced this kind of issue can u please let me know how we can rectify this?

Regards,

Karthick C

[david_liu1]

Hello,

Are you using Access Method G for the output?

If so you can check if the following setting was set:

set use_copies = N (where N = number of copies) in

HKEY_CURRENT_USER\Software\SAP\SAPlpd\SAPLPD

Check the SAP note: 1149136 also.

Regards,

David