SRM MDM Repository is locked; try again later

[former_member181958]

Hello,

I was able to perform MDM-SRM-UI-App configuration yesterday, however since today morning when I am trying to login to MDM-SRM-UI-App I am getting error message -" Repository is locked; try again later". I have tried several times but same message. I am able to login to Repository thru Console with no issues. After password is reset I get message as "Login failed", so unable to login. This is happening only with my user id, we tried with another person with same roles as mine and he is able to login.

Anybody encountered this issue earlier and throw some light how we can resolve this error with my user id.

Regards

Pravin Bhute

[Former Member · Accepted solution]

Pravin,

Did you click "log off" from the UI screen or did you simply close your browser? You might have a session on the java server that needs to be removed or restart the java server.

[former_member181958 · Accepted solution]

Onyedika,

Thanks for you reply. I am not sure but I guess I closed the browser accidently instead of logging off that might have kept session open. Btw, I believe this hanged session automatically gets killed after a certain amount of time, because today I was able to login with my user id.

Do you or anybody knows:

a)How can we remove this hanged session on the java server?

b) Is there any setting on Java server where we can set up the time when such hanged java sessions will be killed after certain period of inaction?

b) Is there an alternative to restarting the jave server?

Regards

Pravin

[Former Member · Accepted solution]

Hi Pravin,

Loggin in to MDM COnsole, select your user id and say Reset Account Lock to "Yes" in User Details section.

Hope it helps.

[former_member181958 · Accepted solution]

Hi Smartsoft,

I tried doing that but everytime you set it to Yes, it would go back to No during save, finally this did not work. If there specific reason for this behaviour. Am I mising something?

Regards

Pravin

[Tamas_SAP · Accepted solution]

Hi Pravin,

unfortunatelly, there is only one possibility to solve this. You have to restart the J2EE server.

Regards,

Tamás

SAP

[former_member181958 · Accepted solution]

Hi Tamas,

Thanks for your reply. Looks like that is the only (undesirable!) way to resolve the lock quickly. I am sure this would be taken as feedback by SAP and a better solution will come out.

Pravin

[Former Member · Accepted solution]

Hi All,

There is an other solution for this. You have to login to Session Logging in Monitoring Tab on NWA, and then just select the session who has the sap.com/tc_mdmsrmcat~redirect app in use and terminate the session.

Regards,

[former_member424479 · Accepted solution]

Hello all,

see note 1663002 - SRM-MDM Catalog "Repository Locked"

Best Regards