SAP Enterprise Support - Proactive arguments

[Former Member]

Dear All,

I do have a generic question.

SAP is salling us SAP Enterprise Support to replace SAP Standard Support.

With SAP Enteprise Support, there are more services as CQC (Continuous Quality Check).

But one point is not very clear in my mind :

What about proactive approach ?

I understand reactive for SAP Standard Support.

But I need some real examples regarding proactive arguments for SAP Enterprise Support.

Thanks for your input.

CP2009

[Paul_Babier · Accepted solution]

Dear CP2009,

Please visit

> http://service.sap.com/customerquotes.

Here you can see what SAP customers are saying about SAP Services and Support.

I am confident you can find many examples here

Regards,

Paul