EhP4 SP5 upgrade stuck at PREP_INSTALL/SHDINST_CRE Phase

[Former Member]

Hello Everyone,

I'm trying to upgrade EhP3 box to EhP4 SP5 and currently stuck at following phase:

Severe error(s) occured in phase PREP_INSTALL/SHDINST_CRE

Last error code set: Removing directory 'G:\EHPI\abap\TMP' failed: The process cannot access the file because it is being used by another process.

SAPehpi broke during phase SHDINST_CRE in module PREP_INSTALL / Installation

I've failed to delete this TMP folder manually, says its been used by another person or program. If I stop ehpi tool i'm able to delete it but after i re-run the Installation Phase using ehpi tool, it again gives me the same error as above.

Please suggest.

Thanks

Vamsi Atluri

Edited by: Atluri Vamsi on May 5, 2010 4:16 PM

Edited by: Atluri Vamsi on May 5, 2010 4:23 PM

[sunny_pahuja2]

Hi,

Make sure that owner of the directory should be <sid>adm with 777 permission.

Thanks

Sunny

[Former Member]

The platform you have are ? Try to check on some unix OS-s the fuser command to check who uses this folder.

Regards.

[Former Member]

Sergo/Sunny,

I'm sry i forgot to mention its W2K3/MSSQL2005. I've check the file permissions(FULL) and <sidadm> user permission(FULL).

[Former Member]

file permissions

Try to check folder permissions , try to give permissions directly for user (if permission exist try to delete and give from new) I'm see some illogical behavior on windows servers.

Regards.