Unable to open/launch Integration Builder.

[Former Member]

Hi,

I am unable to open Integration Builder.

Once I click on the link "integration directory", User Id and Password screen appears and when I enter the correct user ID and Password, Nothing happens, only the" Wait" icon appears for ever.

I understand that itu2019s something to do with our access in my machine. We have stiff security policies.

In internet explorer setting --> I have "Accept all Cookies" and also Pop-ups are not blocked (as Privacy setting)

Please help me to resolve this issue.

Regards,

Rehan

[rajasekhar_reddy14]

If you are able to enter login id details in ID means it not a problem with JAVA version it is confirm.

are you able to open ESR??

please let me know,so that i will guide you.

When you first time access ID or ESR ,it intially it will load somel files from PI Server to local files,may be here you getting problem.

Regards,

Raj

[former_member4985]

Hello there,

Try the following:

From Control Panel, go to Java -> General tab, Temporary Internet Files

-> View... -> Delete all the content there.

Then, go to http://<host>:<port>/rep -> Administration. In Repository

and Directory tabs, go to Java Web Start and click the button

Re-initialization and force-signing.

It will do the reassign the jar files again.

Regards,

Caio Cagnani

[balaji_pichaimuthu]

check this conversation

-Balaji

[Former Member]

Hi,

Yes Srinivas is completely right,we only check for the java webstart generally even if it is installed right server space issue can prevent you to open your Integration Builder application.So check for that also with your Basis Team.

Cheers,

Abhishek

[Former Member]

Hi Rehan,,

Is it the first time you are trying to open the builder page after a fresh installation of PI?

if yes then please check the java version in you machine.

For PI 7.1 use 1.5.0 and for PI 1.4.2 is best suited.

If its not the first time , then either it is due to problem with java web start or server space issue which basis can fix .

Regards

Srinivas

[Former Member]

Hi ,

i also faced the same problem, the problem is with the Java components.

i reinstalll the java runtime and it worked for me.

Your JRE version should minimum of JRE 1.4.2 or higher.

please reinstall it and check.

thanks

kannu

[former_member556603]

Dear Rehan,

Please gothrough the below links:

Thanks,

Satya Kumar

[Former Member]

Nothing happens, only the" Wait" icon appears for ever.

Please check with your basis if there in any space issue in the server.Also check if your other mates can open the Builder or not.

Go to control panel->java->general->delete temp internet files and try lauching.

If there is any issue with java webstart the

Check /people/shabarish.vijayakumar/blog/2006/02/13/unable-to-open-iresrid-xipipi-71-updated-for-pi-71-support .

Go to integration Builder ->Administration tab ->Java webstart administration.>Reinitialize

Regards,

Srinivas

Edited by: Srinivas on May 5, 2010 11:58 AM