Limit on number of users that can be provisioned in one AE request

[Former Member]

Hi Gurus,

Could you please let me know if there is a cap on the number of users that can be requested for provisioning in one single AE request. We are on AE 5.2? and we are facing this error when we try to raise a request containign more than 25 users:

"User Provisioning failed for System(s) : FEP. Error Message : User ####### not found;"

Let me knwo if you need further information on this error.

thanks,

Poornima

[Former Member]

Poornima,

Its recommended not to create a request for more than 20 users for mass provisioning.

Try with 20 users max., I think it should resolve your problem.

Thanks,

Tavi