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vertex help needed on sales order

Former Member
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so, this is the scenario i have:

i have 2 customers, A and B. A is exempt from tax, B is not. I have 2 materials in the line item: x and y. everything works fine with the customers and taxes. but when i go in for one of the line item materials (lets say x) and i change the tax classification to something that i have entered into vertex, where the customer should be taxed, and choose a customer that is exempt from tax, it shows no tax, when the material is suppose to have tax because of the tax classification. any suggestions on what i'm doing wrong?? ty!

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Answers (1)

Answers (1)

Former Member
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Hi,

Maintain the condition record as per the combination you need to maintain the tax.

Regards,

Sp.Balaji.

Former Member
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don't think has anything to do with condition record? client is using vertex for tax.