VF04 Time out issue

[Former Member]

I have a Return order with a lot of line items. My billing is constantly getting canceled due to this document. We have excluded this document from our regular variant but I am unable to find the root cause on why this document is not getting billed.

When I try to bill this in foreground it times out as it takes more than 10 minutes. In the background, it is giving me the following error.

No item information transferred into Accounting

How can I narrow down the error to the line item?

[Lakshmipathi · Accepted solution]

No item information transferred into Accounting

It seems the issue relates to your return order item category. What is the message number system was popping up ??

thanks

G. Lakshmipathi

[Former Member · Accepted solution]

Hi Lakshmipathi

Thanks for your reply. The message number is RW002.

I have checked the item category on every material in the order and I don't see anything different than the other orders that got processed.

Here is what I get when I double click on the message number.

The interface into Accounting requires:

Header data

Item data

Currency data

The item data is missing

Processing of the data in the Accounting interface is not possible.

This is a system error of the application which was called up.

[former_member396676]

Hi,

Pl check

1) Did you create Return order w.r..to Completed s.order?

Pl check Invoice is passed on to the accounting?

Thanks.

vrajesh

[Former Member]

Rajesh

Thanks for your reply.

The return order was not created wrt an Order. We have several such return orders in our system which were not affected with this issue. I think this has something to do with 999 issue.