Database is not started/Online

[former_member607877]

OS-Windows XP SP-3

Max DB 7.7

-24994 Runtime environment error [db_online -s] ; 20099,'NSP' has stopped unexpectedly,(View Application Event Log)

The description for Event ID ( 13 ) in Source ( MAXDB ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: SAP DBTech-NSP, :

- INFO TID: 0x160C PID: 0x8A8 MsgID: 13

, Kernel version: SlowKnl 7.7.06 Build 007-123-197-046.

Pl help me.

[markus_doehr2]

> OS-Windows XP SP-3

> Max DB 7.7

> -24994 Runtime environment error [db_online -s] ; 20099,'NSP' has stopped unexpectedly,(View Application Event Log)

Step to the work directory of the database instance (where the file Knlmsg resides) and execute

protconv > knldiag.txt

Then check the latest lines of knldiag.txt why the database is not coming up.

Markus

[former_member607877]

Thread 0xA54 Task - 2010-05-03 16:33:16 ERR DIAG 0: SFrame: IP: 0x00d73c10 (0x00d73bf0+0x20) FP: 0x0006f958 SP: 0x0006f960 RP: 0x00dc4af5

Thread 0xA54 Task - 2010-05-03 16:33:16 ERR DIAG 0: Source: rtekernel_startup.cpp:275

Thread 0xA54 Task - 2010-05-03 16:33:16 ERR DIAG 0: Module: E:\sapdb\NSP\db\pgm\slowknl.exe

Thread 0xA54 Task - 2010-05-03 16:33:16 ERR DIAG 0: -

---

Thread 0xA54 Task - 2010-05-03 16:33:16 ERR DIAG 0: 12: RTEThread_Thread::CThreadMain + 0xf5

Thread 0xA54 Task - 2010-05-03 16:33:16 ERR DIAG 0: SFrame: IP: 0x00dc4af5 (0x00dc4a00+0xf5) FP: 0x0006f9a8 SP: 0x0006f9b0 RP: 0x00dc46bc

Thread 0xA54 Task - 2010-05-03 16:33:16 ERR DIAG 0: Params: 0x7fe90c00

Thread 0xA54 Task - 2010-05-03 16:33:16 ERR DIAG 0: Source: rtethread_thread.cpp:350

Thread 0xA54 Task - 2010-05-03 16:33:16 ERR DIAG 0: Module: E:\sapdb\NSP\db\pgm\slowknl.exe

Thread 0xA54 Task - 2010-05-03 16:33:16 ERR DIAG 0: -

---

Thread 0xA54 Task - 2010-05-03 16:33:16 ERR DIAG 0: 13: RTEThread_Thread::AppointMainThreadToThreadObject + 0x23c

Thread 0xA54 Task - 2010-05-03 16:33:16 ERR DIAG 0: SFrame: IP: 0x00dc46bc (0x00dc4480+0x23c) FP: 0x0006fae8 SP: 0x0006faf0 RP: 0x00d737e5

Thread 0xA54 Task - 2010-05-03 16:33:16 ERR DIAG 0: Params: 0xffffffff, 0x6fb8c

Thread 0xA54 Task - 2010-05-03 16:33:16 ERR DIAG 0: Source: rtethread_thread.cpp:212

Thread 0xA54 Task - 2010-05-03 16:33:16 ERR DIAG 0: Module: E:\sapdb\NSP\db\pgm\slowknl.exe

Thread 0xA54 Task - 2010-05-03 16:33:16 ERR DIAG 0: -

---

Thread 0xA54 Task - 2010-05-03 16:33:16 ERR DIAG 0: 14: RTEThread_Thread::AppointMainThreadToThreadObject + 0x15

Thread 0xA54 Task - 2010-05-03 16:33:16 ERR DIAG 0: SFrame: IP: 0x00d737e5 (0x00d737d0+0x15) FP: 0x0006fafc SP: 0x0006fb04 RP: 0x00d7378e

Thread 0xA54 Task - 2010-05-03 16:33:16 ERR DIAG 0: Params: 0x6fb8c

Thread 0xA54 Task - 2010-05-03 16:33:16 ERR DIAG 0: Source: rtethread_thread.hpp:172

Thread 0xA54 Task - 2010-05-03 16:33:16 ERR DIAG 0: Module: E:\sapdb\NSP\db\pgm\slowknl.exe

Thread 0xA54 Task - 2010-05-03 16:33:16 ERR DIAG 0: -

---

Thread 0xA54 Task - 2010-05-03 16:33:16 ERR DIAG 0: 15: RTEKernel_Startup::Main + 0x51e

Thread 0xA54 Task - 2010-05-03 16:33:16 ERR DIAG 0: SFrame: IP: 0x00d7378e (0x00d73270+0x51e) FP: 0x0006fd28 SP: 0x0006fd30 RP: 0x00dc9a94

Thread 0xA54 Task - 2010-05-03 16:33:16 ERR DIAG 0: Source: rtekernel_startup.cpp:889

Thread 0xA54 Task - 2010-05-03 16:33:16 ERR DIAG 0: Module: E:\sapdb\NSP\db\pgm\slowknl.exe

Thread 0xA54 Task - 2010-05-03 16:33:16 ERR DIAG 0: -

---

Thread 0xA54 Task - 2010-05-03 16:33:16 ERR DIAG 0: 16: RTEKernel_StartupWindows::WindowsMain + 0x14

Thread 0xA54 Task - 2010-05-03 16:33:16 ERR DIAG 0: SFrame: IP: 0x00dc9a94 (0x00dc9a80+0x14) FP: 0x0006fd38 SP: 0x0006fd40 RP: 0x00dcb0b5

Thread 0xA54 Task - 2010-05-03 16:33:16 ERR DIAG 0: Params: 0x15690e0

Thread 0xA54 Task - 2010-05-03 16:33:16 ERR DIAG 0: Source: rtekernel_startupwindows.cpp:186

Thread 0xA54 Task - 2010-05-03 16:33:16 ERR DIAG 0: Module: E:\sapdb\NSP\db\pgm\slowknl.exe

Thread 0xA54 Task - 2010-05-03 16:33:16 ERR DIAG 0: -

---

Thread 0xA54 Task - 2010-05-03 16:33:16 ERR DIAG 0: 17: RTEKernel_CrashHandlerWindows::RunProtectedStage2 + 0x45

Thread 0xA54 Task - 2010-05-03 16:33:16 ERR DIAG 0: SFrame: IP: 0x00dcb0b5 (0x00dcb070+0x45) FP: 0x0006fe38 SP: 0x0006fe40 RP: 0x00dcab95

Thread 0xA54 Task - 2010-05-03 16:33:16 ERR DIAG 0: Params: 0xdc9a80, 0x15690e0

Thread 0xA54 Task - 2010-05-03 16:33:16 ERR DIAG 0: Source: rtekernel_crashhandlerwindows.cpp:240

Thread 0xA54 Task - 2010-05-03 16:33:16 ERR DIAG 0: Module: E:\sapdb\NSP\db\pgm\slowknl.exe

Thread 0xA54 Task - 2010-05-03 16:33:16 ERR DIAG 0: -

---

Thread 0xA54 Task - 2010-05-03 16:33:16 ERR DIAG 0: 18: RTEKernel_CrashHandlerWindows::RunProtected + 0x45

Thread 0xA54 Task - 2010-05-03 16:33:16 ERR DIAG 0: SFrame: IP: 0x00dcab95 (0x00dcab50+0x45) FP: 0x0006fe70 SP: 0x0006fe78 RP: 0x00dc9a75

Thread 0xA54 Task - 2010-05-03 16:33:16 ERR DIAG 0: Params: 0xdc9a80, 0x15690e0

Thread 0xA54 Task - 2010-05-03 16:33:16 ERR DIAG 0: Source: rtekernel_crashhandlerwindows.cpp:89

Thread 0xA54 Task - 2010-05-03 16:33:16 ERR DIAG 0: Module: E:\sapdb\NSP\db\pgm\slowknl.exe

Thread 0xA54 Task - 2010-05-03 16:33:16 ERR DIAG 0: -

---

Thread 0xA54 Task - 2010-05-03 16:33:16 ERR DIAG 0: 19: RTEKernel_StartupWindows::MainProtected + 0x25

Thread 0xA54 Task - 2010-05-03 16:33:16 ERR DIAG 0: SFrame: IP: 0x00dc9a75 (0x00dc9a50+0x25) FP: 0x0006fe88 SP: 0x0006fe90 RP: 0x00dca430

Thread 0xA54 Task - 2010-05-03 16:33:16 ERR DIAG 0: Source: rtekernel_startupwindows.cpp:342

Thread 0xA54 Task - 2010-05-03 16:33:16 ERR DIAG 0: Module: E:\sapdb\NSP\db\pgm\slowknl.exe

Thread 0xA54 Task - 2010-05-03 16:33:16 ERR DIAG 0: -

---

Thread 0xA54 Task - 2010-05-03 16:33:16 ERR DIAG 0: 20: WinMain + 0x30

Thread 0xA54 Task - 2010-05-03 16:33:16 ERR DIAG 0: SFrame: IP: 0x00dca430 (0x00dca400+0x30) FP: 0x0006fe98 SP: 0x0006fea0 RP: 0x00f44929

Thread 0xA54 Task - 2010-05-03 16:33:16 ERR DIAG 0: Params: 0x400000, 0x0, 0x82387, 0xa

Thread 0xA54 Task - 2010-05-03 16:33:16 ERR DIAG 0: Source: rtekernel_startupwindows.cpp:553

Thread 0xA54 Task - 2010-05-03 16:33:16 ERR DIAG 0: Module: E:\sapdb\NSP\db\pgm\slowknl.exe

Thread 0xA54 Task - 2010-05-03 16:33:16 ERR DIAG 0: -

---

Thread 0xA54 Task - 2010-05-03 16:33:16 ERR DIAG 0: 21: WinMainCRTStartup + 0x184

Thread 0xA54 Task - 2010-05-03 16:33:16 ERR DIAG 0: SFrame: IP: 0x00f44929 (0x00f447a5+0x184) FP: 0x0006ffc0 SP: 0x0006ffc8 RP: 0x7c817077

Thread 0xA54 Task - 2010-05-03 16:33:16 ERR DIAG 0: Source: crt0.c:251

Thread 0xA54 Task - 2010-05-03 16:33:16 ERR DIAG 0: Module: E:\sapdb\NSP\db\pgm\slowknl.exe

Thread 0xA54 Task - 2010-05-03 16:33:16 ERR DIAG 0: -

---

Thread 0xA54 Task - 2010-05-03 16:33:16 ERR DIAG 0: 22: RegisterWaitForInputIdle + 0x49

Thread 0xA54 Task - 2010-05-03 16:33:16 ERR DIAG 0: SFrame: IP: 0x7c817077 (0x7c81702e+0x49) FP: 0x0006fff0 SP: 0x0006ffc8

Thread 0xA54 Task - 2010-05-03 16:33:16 ERR DIAG 0: Params: 0xf447a5, 0x0, 0x78746341, 0x20

Thread 0xA54 Task - 2010-05-03 16:33:16 ERR DIAG 0: Module: C:\WINDOWS\system32\kernel32.dll

This is the messages

[markus_doehr2]

Any special reason why you are running the "slowknl"?

Markus

[former_member607877]

No that goes bydefult to slow kernal

[former_member229109]

Hello Subhash Rajenim...,

1. Are you SAP customer?

If yes, did you create the SAP message where this issue was reported?

2. It will be helpful to see the complete BACK stack trace in KnlMsg and database logs.

Thank you and best regards, Natalia Khlopina