04-29-2010 8:54 PM
Hello,
We are using the installation group solution.
We are billing moving out immediately when they occur.It means that we only billed the customer for his own consumption without data exchange.
During the periodic billing the move out billing document gets the document number of the Primary Installation and is therefore linked to the installation group.
When, after making an adjustment reversal for all the installation group including the move out documents, I re-bill the move out document, the new bill includes more consumption than the old one because it is now a part of the data exchange.
The new bill is wrong.
What can I do?
Ben
08-09-2010 1:42 PM
Hi,
I don`t understand where is the problem? Could you explain this problem by example?
Vlado