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No business partner of type organization for customer number ######

I am still having a problem generating the BP with transaction IB_GEN while trying to setup Charm.

The error message I receive is "No Business partner of type organization for customer number (cust #)"

I have followed Note 1144386 - Runtime error NO_BP w/ IBase generation.

After rerunning the background job Refresh_Admin_Data_From_Support, checking in the job log I find the following:

Job started

Step 001 started (program AI_SC_REFRESH_READ_ONLY_DATA, variant , user ID SOLMAN_BTC)

Business partner catergory does not exist; Select 1, 2 or 3

Business partner catergory does not exist; Select 1, 2 or 3

Enter at least one number for the business partner

BP of Service Provider (cust #) not created (message class AISDK_SP_MESSAGES message no. 117)

No system headers will be generated in SMSY from SAP Support Portal (message class AI_SC_EN, Message number 098)

License data collected (customer number: (cust #) (message class AGS_MK_MESSAGES, Meassage no. 008

Job finished

Does anyone have a suggestion on how to get around this error?

Ken

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