issue related to tcode:V23 (SD Docuemnts blocked for billing)

[Former Member]

hi,

I have created an order (x),done the delivery.later i realised that the order was created with wrong customer.

So i have created a return order (y) and done the retun deilvery.

I see that in t code: V23 ,there is still the (x) and (y) appearing.

order (x):Completed

. Outbound delivery : Being processed

.. Confirmation of service :Completed

Return order (y) :Open

Returns Delivery : Being processed

. Confirmation of service: Completed

Please let me know the reason.I dont wish to see these orders in T code:V23.

Thanks

RKM

[Former Member]

Returns Order would be there as there is a Billing Block at Document Type level.So in VA02 , release the Billing Block for Returns Order & check again in V23.

Normal Sales Order you just process to Invoice , it will automatically removed from this Report.

Best Regards,

Ankur

[former_member188076]

Hi

This is because you have not completed the process for both Order and Return Order.

For Order you have created the Delivery but not completed the Billing so it is still open. Complete the billing, and then go for return Order --> delivery and --> Billing (Credit Note). Both the document should be for the same customer so the Customer get Debited for Order Value and then Credited for Return Order Value.

Thanks and regards

Amitesh Anand