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CUP - Manager cannot approve or reject roles

anand_ogirala
Explorer
0 Kudos

Can you please help me in sorting this issue?

We have configured CUP with a manager stage where the approver is based on a Custom Approver Determinator. When the request is at Manager Stage, Manager could not approve/reject the roles. The check approve/Reject check boxes are grayed out. However, Manager can approve the request. Can you please let me know if I am missing any config for the stage?

Thanks

Anand

Accepted Solutions (0)

Answers (3)

Answers (3)

koehntopp
Product and Topic Expert
Product and Topic Expert
0 Kudos

You need to assign the AEApprover UME Role to everyone you want to be able to approve requests in CUP.

Frank.

Former Member
0 Kudos

Hi Anand,

Please ensure that in your "Manager" stage, you have set "Change Request Content" to YES. If you want your managers to add any roles in his/her approval stage, please also set "Add Role" to YES.

Best Regards,

Benny Ren

SAP GRC Solution Architect

www.sap.com/grc

anand_ogirala
Explorer
0 Kudos

Benny,

I just did that and it worked. Thanks for the help.

Anand

Former Member
0 Kudos

Hi Anand,

Can you please go to the Manager Stage and make sure that belwo settings are set to Yes.

1. confirm approval

2. Confirm Rejection

3. Approve request Despite of Risk

also Please check the Approver Determination to which value u have selected. this value is must have manager whom you requesting to approve the request.

Regards

Hari