Suggestions to make better use of Solution Manager

[Former Member]

Our Solman 3.2 system, has always been sort of a odd man out. We haven't made much use of it since our ECC 5.0 upgrade in 2006 mostly because it's performance is dreadful. Normally, we don't even start it up. We are upgrading to ECC 6.0 later this year and have decided to start fresh with Solman. I'm installing a shiny, new SM 7.0 EHP1 system. Our BIS team will reproduce what little work they have from the 3.2 system in it (at most one day's work).

SAP has pushed Solman more and more (especially since 2007 with MOPZ). I have a feeling I won't be able to run an effective landscape without Solman being the center of it. What I really need is some help on how to make good use of this new sid and incorporate into our upgrade and that future environment.

Performance suggestions are a biggie too. Times are tight and we have to run it on the same box as the 3.2 system. The server is an iSeries partition with limited memory and cpu that also houses 4 ABAP development systems. It's crowded, no doubt, but it's really all we have. I know I'm going to avoid using Solman as long as it's a beast to work inside of.

Just looking for a little guidance

Mark

[Former Member]

Hi Mark,

May I suggest you start following Tony de Thomasis' blog's and information.

Several examples:

http://www.sdn.sap.com/irj/scn/advancedsearch?query=tony+detomasis

/people/tony.dethomasis2/blog/2009/12/14/configuration-validation-using-solution-manager

/people/tony.dethomasis2/blog/2009/06/29/how-solution-manager-rca-change-reporting-saved-the-day

Tony is considered by many as quite the SolMan expert and I am certain his information would be very helpful.

https://wiki.sdn.sap.com/wiki/display/profile/TonydeThomasis

Regards, Rick

http://www.xrsc.com

[Paul_Babier]

Dear Mark,

You may want to check http://service.sap.com/sizing to get a better idea of the proper system requirements for Soltuion Manager. However it is understood that you are going to make do with the available resources.

Likely You will want to define your system landscape, use Maintenance Optimizer, you may want to run Early Watch Alerts, or System Monitoring. The more features within Solution Manager you access, the more of a system load you will encounter.

Service Desk and Issue/Incident Management and Change Management can take a lot of resources.

The more systems in your landscape will also increase the load on Solution manager. There is some performance tuning

that can be done, but if the system is underspecifications, there can be long processing delays.

When you are wanting to configure different features of Solution Manager you will find the knowledge transfer kits helpful.

They are located at http://service.sap.com/RKT-SOLMAN.

I hope this information has been helpful.

Regards,

Paul

[stuart_campbell]

Hi Mark

The majority of information of this nature is available at www.service.sap.com/solutionmanager in various links, FAQs and documents

Performance is completely dependant on how many Solution Manager scenarios you have running and how many systems in the landscape - if you have hundreds of systems running every scenario performance will obviously be slower - as you may have to build real-time data for many systems in the sessions

Presumably you are decomissioning your existing 3.2 (after migration or upgrade or after compiling a list of content that needs to be manually re-implemented) - in any case I would not recommend 2 live Solution Manager systems running on the same host particularly if you have performance concerns - in addition Solution Manager is RFC dependant so if you are connecting perhaps the same satellite systems pointing to the same host you also want to make sure there are no RFC conflicts

Certain operations might actually require Solution Manager going forward therefore increasingly this product should be considered for use - one such requirement would be MOPZ for EHP upgrade and SP queue calculations or SMD for remote J2EE analysis and indeed certain support offerings might stipulate Solution Manager as a pre-req

Best wishes

Stuart