Accept Changes button visible in Approval link but not in Check Status

[former_member184111]

Dear Experts,

We are on SRM 4.0 .

After a SC is rejected partially the requester can see the SC under Check Status link with the status In Your Inbox

When the user clicks on the Detail icon, there is only CHANGE button but when the user clicks on Approval Link

he can see Description as 'Your Shopping Cart xxxxxxxxx was change/rejected in part.Please Check' and when he click on the Detail icon there are two buttons at botton Accept Changes and Change .

Why is the Accept Changes button not there in detail display of SC under check status link?

Thanks,

Anubhav

[ricardo_cavedini]

Hello,

As commented above, this is the standard.

Check status gives you the opportunity to see what is going on with your shopping cart. There is no decision step there.

However, through user inbox, you are able to see assigned workitems responsible for specific task and decision steps.

Kind regards,

Ricardo

[former_member184111]

Hi Anindya / Ricardo,

The strange part is the Accept Changes button is visible under check status link when we Shop On Behalf of other user and he does a check status for the shopping cart.

Any explanitation on that will be very helpful.

Many thanks for the help,

Anubhav

[Former Member]

Hello,

Check status transaction should not contain the Accept Change button. This button should be hidden for this transaction.

This type of problem occured when you apply any support package on the system. To solve this issue you have to hidden the

button for Check status transaction. You have to do the necessary modification of the code on that screen depending upon the

transaction code.

Regards,

Anindya

[Former Member]

Hello,

This is the standard behaviour of SRM4.0.

When a SC has been partially rejected the the SC goes to the requestor approval inbox. Requestor can either accept the change or he/she can change the SC and order again.

If requestor accept the change that means requestor has been accept the rejection, so requestor will not be able to create the PO for that line item. He/she needs to change the SC depending on the approval note and order again.

Check status transation is used for check the status of the shopping carts. Due to that reason the Accept change button is not exist there.

Regards,

Anindya