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Report support message activity

Former Member
0 Kudos

Hi,

I am looking for a report to trace activities of a support message, but can't figure out how to find one. I want to select a support message and see its log (date - user - modification etc). Could you recommend me a report, pls?

Best regards,

Ádá

Accepted Solutions (1)

Accepted Solutions (1)

Miguel_Ariño
Advisor
Advisor
0 Kudos

Hello,

I am not sure if it is what you are looking for, but in a support message editing screen, if you go to Extras -> Change Documents, you can see who changed the message since its creation.

I hope this information helps.

Best regards,

Miguel Ariñ

Former Member
0 Kudos

Yes, it works, thank You Miguel!

Ádá

Answers (0)