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Dispatcher time not yet reached in SOST - Mails delayed by exact 2 hours

Former Member
0 Kudos

Hi All,

We have upgraded our BW system to BI 7.0 version and since then when the data load is completed through process chain and the alert message is sent, the user receives it after 2 hours delay.

When checked SOST, I see the message " Dispatcher time not yet reached".

04/23/2010 03:29:03 Document sent

04/23/2010 03:29:03 Wait for communications service

@1T\QDispatch time not yet reached@ via Internet Loading to HBCS_O25 ODS is failed 04/23/2010 *04:29:04* 672

The job to deliver mail is set up to run every 5 mins...

I had set up both system time and user time in SZTAC to use GMTUK.

Kindly help check how can i avoid the delay.Thanks.

Accepted Solutions (0)

Answers (2)

Answers (2)

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Hi Priyanka,

The problem is that the time zones of your system is setup incorrectly. Please refer to the following SAP Notes

SAP Note [1015628|http://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/oss_notes/sdn_oss_bc_srv/~form/handler%7b5f4150503d3030323030363832353030303030303031393732265f4556454e543d444953504c4159265f4e4e554d3d31303135363238%7d] - Documents with status 'Send time is not yet reached'

SAP Note [741734|http://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/oss_notes/sdn_oss_bc_srv/~form/handler%7b5f4150503d3030323030363832353030303030303031393732265f4556454e543d444953504c4159265f4e4e554d3d373431373334%7d] - Incorrect times due to the time zone settings

With these notes you will be correctly able to send your mails in a prompt manner.

Hope this helps

Michael

Former Member
0 Kudos

Hi All,

My OS timing is matching with my system Timing and so no problem there....

Also i referred Note 1015628 - Documents with status 'Send time is not yet reached' - the correction package doesn't exist for BI version 7 - SAP Basis (Release 701,Level 004 ,Highest package SAPKB70104)..

Also referred Note 741734 - Incorrect times due to the time zone settings - we dont have both the symptoms as listed in the note as the OS and the system time is same and showing the right timing...

Is there any note available for of BI 7.

Kindly help.

former_member227283
Active Contributor
0 Kudos

Hi ,

Check what is your current OS time zone. Which is very import for SAP.

Thanks

Anil