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Send mail to requester on approval of SC

Former Member
0 Kudos

Hi,

On final approval of SC by the approvers, the reuester should receive a mail that the sc has been approved.

What are the configuration steps and what are pre-requisites to be followed. I am on SRM 5.0,

So request you to guide me for configuring for this functionality.

Regards

Accepted Solutions (1)

Accepted Solutions (1)

ricardo_cavedini
Active Contributor
0 Kudos

Hello,

Are you not able to receive both notifications and e-mail?

If only e-mails are not being sent out, some extra customising has to be maintained in order to have this functionality:

- Set the attribute FORWARD_WI for the requester;

- In SU01, select "email" as the communication method and maintain an e-mail address;

- In SO16, select 'Send to home address of users' / tab mail sy.grp.

Best regards,

Ricardo

Answers (1)

Answers (1)

masa_139
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi,

Please find "Define Recipeent of Notifications" customizing in IMG. Also check the SC transaction type has event schema SC in "Define Transaction Type" customizing.

Regards,

Masa