Not able to get Alerts for Receiver Communication channel errors

[Former Member]

Hi All,

I configured Alerts for IE & AE Error separately, Getting IE Alerts perfectly.

Getting AE Errors also but only for Sender Channels

Not able to get Alerts for Receiver Communication channel errors

If i configure with receiver details in Alert configuration from RWB means, i am able to get for Receiver channel Error too.

But if this is the case, i need to configure so many alerts for these many receiver channels.

Please suggest me

Regards

[former_member200962]

Do not create multiple alerts...at max create one for IE and one for AE....in RWB --> Alert Configuration maintain everything as * (no criteria) and make sure that you uncheck the Suppress Multiple Alert of this Rule option.

Regards,

Abhishek.

[Former Member]

Hi All,

@ Srini: Be cause i am using different error codes for both. i can't use the IE's container variables to pull the error text for AE

@ @ Abhishek: I have created same like this, but not able to get the alerts for receiver channel errors.

Regards

[Former Member]

Hi Abhishek,

when i de-select the option Suppress Multiple Alerts of this rule, then it is giving the alerts for Receiver chanel error also.

But it i not sending alerts immediately , every 20 mins it is sending the alert.

where can i check this to send it immediately

Regards

[Former Member]

Check transaction SOST and SCOT.

You would have specified a waiting time probably for emails to be sent out.

[Former Member]

Hi,

I am still at getting alerts to Alert Inbox, not sending to emails.

while getting alerts to alert inbox itself i am getting late

Regards

[Former Member]

For Receiver channels Alert will be triggered after all retry attempts.

After all retry attempts , it come into system error, u will get alert to inbox

[Former Member]

HI Vamisi,

It' good to create Alert rules for different interfaces. In receiver channel error you need to follow the parameters as present in Receiver Agreement. And if you want to make it general for all the channels and if the systems are different then you can try out by giving * in the properties. Or else you can provide the system details and make evrything as *.

Regards,

Nutan

[Former Member]

Yes,you need to do.

instead of configuring 2 alerts (AE&IE) why dont you a single Alert.

Thanks ,

Srinivasa.