CUP: Request type change account- Change of user data other than roles

[Former Member]

Hi Experts,

I am using the request type change account to change the user type and/or validity of the user. In the description of this request type it says I can use it to request additional access and other changes to an account. Yet when i try to change user validity.. CUP asks me to select one role when I try to submit the request..

Is there any thing else that I need to do so that the request type works for account changes as well?

Thanks!

[koehntopp · Accepted solution]

Please add the action CHNAGE_USER to the request type, and you should be fine.

Frank.

[Former Member · Accepted solution]

Hi,

Go to End Configuration -> End user personlization, select the checkbox next to 'Roles' and click on change. Change the 'Manadatory' dropdown to 'No'. Now, save the changes and create the change request.

Alpesh

[Former Member · Accepted solution]

Thanks Frank. Although I just wanted to check if that is a custom request type or is it a standard one? Because I don't have this as a standard one, So I am just wondering if I have uploaded the latest initial files....

[koehntopp · Accepted solution]

You can modify the standard request type and add the action to it. CHANGE_USER is an action inside a request type (any request type can combine several actions).

Frank.