Problem in receiving alerts in Inbox

[Former Member]

Hi All,

I have done all the steps necessary for alert as per Michaels blogs:

/people/michal.krawczyk2/blog/2005/09/09/xi-alerts--step-by-step

/people/michal.krawczyk2/blog/2005/09/09/xi-alerts--troubleshooting-guide

(The client is in PI 7.0 SP 16 and hence some steps are not relvant and have not been done). I have also gone through the notes 824039 and 870232.

When I create a erroneous scenario in mapping, I don't receive any alerts in my inbox. Although all the attributes for Alert rule are marked as *.

After finding out different things, I tried to manually execute SXMSALERT_PROCESS_DATA_GET (which is marked as obsolete) using TCode SE38, then the alerts were created and I was able to receive it in the Alert inbox of the fixed recepients.

So I am not sure what is going wrong and what is needed to receive the alerts to Alert Inbox. I will appreciate if somebody can help.

Thanks and Best Regards,

Pratik

[JGery · Accepted solution]

Dear pratik_du!

Do you see the alert in tr. ALRTDISP?

If not, the application does not generate the alerts.

Regards

Gergely

[Former Member]

Pratik,

Check whether the SMTP server that is responsible to send emails is registered in SCOT. reach out to BASIS team

Regards,

Pavan

[Former Member]

This message was moderated.

[Former Member]

Hi Ravi,

As of now there is no need to send Email but still all the configurations mentioned in the link have already been done.

Best Regards,

Pratik