on 04-20-2010 4:13 PM
Hi All,
In a CS (replacement only) scenario where a replacement part is issued in lieu of defective part, the Outbound of the fresh part happens before the inbound of defective part.
I have used the repair order type RA.No billing in the scenario, neither is there any service item.
My Question
1) The item categories that need to be used are the following or am I missing something.
IRRS
IRAL
IRRE
IRRP.
2) I am able to create inbound delivery (the Repair order has Schedule line for it) but I am not sure how to go about creating an outbound delivery and whether and how a fresh SL can be generated for the same.
Also please note; within the repairs order under the repairs Tab I am getting two line entries; one for the returns and one for the replacement but no sL for outbound delivery is getting generated.
3) Standard Repair Procedure for replacement needs any modifications?
Your inputs will be highly appreciated.
Hi
Here in step 2 after doiing the inbound delivery have you technically completed the SM order?
once you do the technical compliction in IW32 you can see repaired qty withfor outbound delivery
check all this make an out bound delivey as usual if serial no is assigned just don't foget to follow
that too.
If anyfing more please get back
Thank you
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Hi,
In the Item Category Sequence try with IRLB (Send Replacement) Item category.
Please check and let me know.
Regards
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