Web service interfece configuration.

[Former Member]

Hi.

I have realised Web service interfece for integration with 3-rd party Service Desk ( ICT_SERVICE_DESK_API )

And now I want to test it. For example, call one of its operations (replicate_incident) and get generated xml file as a result. How can I do it?

Thanks,

Dmitry.

[Former Member]

Hi,

For such external testing, you may want to verify with this note on the testing executions

Number Short Text

1163386 Web service interface tracing for the Service Desk

Please also kindly verify if you had configure the steps outlined in the IMG

SAP Solution Manager Implementation Guide

>SAP Solution Manager

>Scenario-Specific Settings

>Solution Manager - External Integration

>External Service Desk

>Define Value Mapping for Service Desk Interface

>Configure Interface to Solution Manager Service Desk

>Define Extended Interface Mapping for Service Desk

Customizing

Hope the above helps.

Cheers

SH

[Former Member]

Thank you for reply.

Yes I have made all this configurations. And now I want to test how it works. For example, i want to get XML file with one of Solution Manager Support message by calling of web service.

Edited by: Dmitry Udot on Apr 22, 2010 10:36 AM

[Former Member]

I've resolved problem, thanks